Many people consider Google as a search engine, or maybe as a search and email system, with a few extra frills like maps. However with over 1 billion searches a day, Google is not only aggregating the world’s knowledge, it is learning about the world’s citizens, what interests them, how they think and feel –…
Everyone who runs a website dreams of what they would do if they had more funds to spend on improving their online presence. I’ve been doing some thinking around this lately as a thought exercise around building priority lists for what needs to be done to strengthen my department’s online presence. I always come back…
On Sunday I was made aware of a Seek advertisement for a ‘web and social media expert’ position in a ‘VERY high-profile government client’ in the ACT. The ad (which is here), seeks someone with, a strong understanding of how the web and social media operate, the ability to contextualise that within the Government’s needs…
Governments regularly hold consultations with their public – asking them for their views on matters as widespread as tax reform, copyright, health, culture and city planning. Whether these consultations are held through public events, print notices, online via email or social media engagement there’s one constant that governments rely on – that people are willing…
Inventorspot has compiled a list of ten of the top branded social media nightmares. These are situations where organisations or their staff have been caught behaving badly, where social media campaigns went past the line of good taste or where organisations failed to get onto social media and were not able to become part of…
If you’ve ever been required to collect ideas from the public – or wanted to – have you considered the use of a ‘ideas market’ or similar system for collecting. allowing comments on, prioritising and reporting back on the use of ideas. Dell and Starbucks both use these systems extensively to seek public ideas to…
Has your organisation ever considered sharing your photo library with other government organisations? With the costs of conducting new photo shoots, why not share your images with other organisations who might use them – and encourage them to share their images with you. Some agencies may even wish the public to reuse their images. Some…
Other than at AGIMO, I’m unaware of any other senior public sector managers directly responsible and tasked with driving Gov 2.0 and new media initiatives. That changes next Monday when Tom Burton, formerly General Manager and Managing Editor of smh.com.au, arrives at the Australian Communications and Media Authority to drive their Gov2.0 and engagement strategy….
One of the long established principles in government and big business is that only designated staff are allowed to represent their organisations when speaking to the media. This is an extremely well-intentioned principle, designed to protect both the organisation and individual staff. The media is frequently more interested in sensation than truth and can twist…
Telstra has publicly released its staff social media training package, making the comic-styled multimedia system available on the web at www.exchange.telstra.com.au/training/flip.html The package recognises that social media is becoming embedded into normal Australian life – including the lives of Telstra’s staff. The training package reflects how social media management is not the province of an…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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