Many organisations still haven’t cottoned on to the influence of a number of blogs or how to appropriately approach and engage with them – including PR and advertising agencies who should know better. I was reading an excellent example of this the other week, from The Bloggess, where a PR agency not only approached with…
Steve Davies over at OzLoop has just published a thesis by Dr Derek Ambrose that looks at the topic of leadership in the Australian public sector. It is a fascinating read (particularly from pages 68-80 and 113-185 including the conclusion from pp160), and provides insights into challenges the public sector has experienced in encouraging new…
Last week the US East Coast experienced a 5.8 magnitude earthquake. While comparatively weak compared to quakes experienced elsewhere in the world in the last year, the event was powerful in one sense. It demonstrated the speed of social media. People in New York learnt of the quake before it actually hit, by reading the…
One of the largest challenges for all forms of online use by government is how, as a late addition to the communications, engagement and policy stable of tools, web initiatives often get added to the end of processes rather than the beginning. A good example is in content development of all kinds. Often officers across…
I will be making my first trip to Perth to speak at the RightClick 2011 Conference on 30 September. If you’re in town, or can make it there, I recommend that you consider attending. The event is organised by the Institute of Public Administration WA (@ipaawa) and the event hashtag is #rightClick More details below:…
Recently Luke Fretwell over at Govfresh asked the question Time for government to plug into one platform? While I am a big fan of Luke’s and agree with his view that transferring government websites to Facebook, granting partial control over them to a foreign-jurisdiction company, is not a good idea, I find it harder to…
While this post is a little outside the usual topics I cover in this blog, I thought it touched on enough to publish it. Also it is so long that The Drum may not publish it as a comment on their article Murdoch kills paper, bodycount continues – and note that if it is published,…
I have long struggled with techniques for costing websites in Government. Due to how resources and budgets are allocated – with program areas funding and conducting some content work, corporate areas other and infrastructure and network costs often rolled into a central budget in IT teams (which provides excellent economies of scale, but makes costing…
The Secretary of Prime Minister and Cabinet, Terry Moran, gave a speech last week to the Graduate School of Government, University of Sydney. Titled Surfing the next wave of reform, his speech discussed the public service’s critical role in supporting and enabling government reform and good governance, and what would be expected of the APS…
I’ve been reading the excellent blog post by Richard Heeks in ICTs for Development on The First e-Government Research Paper. He discusses a research paper by W. Howard Gammon on “The Automatic Handling of Office Paper Work” published in 1954 that looks that the impact of ICT on government – noting at the time that…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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