Thirty years. A dozen organisations. Five startups. One consistent habit: understanding new digital and AI technologies before manuals exist, figuring out what they really mean for the people and communities who have to live with them and helping them make better decisions.
The work
Craig is an AI and digital transformation specialist who operates at both ends of the problem—setting strategy at executive level, then staying close enough to delivery to know whether the strategy is actually working.
He has founded and led consulting businesses, held C-suite roles, launched commercial platforms, and managed federal programs worth tens of millions of dollars. His experience spans government, corporate, SaaS and startup—which means he can read a room full of public servants or a room full of startup founders with equal fluency.
What that looks like in practice
- Launched a $3M whole-of-government platform across 12 federal agencies—in 12 weeks, from standing start
- Designed a GenAI workflow at Icon Water that cut operational risk assessment drafting time by around 60 percent
- Grew a public-sector SaaS business from one client to 40+ organisations across Australia, New Zealand, Asia and the Pacific
- Led organisational design work at Accenture that identified NZ$30M in efficiency opportunities for a major corporate
- Co-founded reKnow, launched three commercial generative AI platforms, and helped secure $250,000 in early-stage equity funding
- Served as Product Owner on federal website redevelopments up to $5M, and led a team of 15 managing 50+ government websites
- Designed innovation architecture for a $1B national transport project
- Developed workshop tools—Social Media Planner and Sponsorship Planner—adopted across more than 20 countries
Craig is based in Canberra, Australia, living with his family of 5 humans, 4 cats and 2 dogs.
The other work
Craig has been writing since before he was a specialist. He spent the 1990s as a journalist and publisher—writing for The Age and the Sydney Morning Herald, editing PlayNOW, Australia’s largest PC gaming ezine of the period, and co-authoring a dozen books on technology and emerging media, including titles in the Little Net.Guides series (Bantam Books).
The fiction came later, but the instinct was always there. His debut novella Seekers—the first Jack Solano case—was published in May 2026. He is currently working on further Solano Files instalments, Signals (hard SF), and the early stages of the Humanity’s Womb (SF) series
His award-winning eGovAU blog ran from 2006 for over a decade, was syndicated on five continents, and has been preserved by the National Library of Australia as a significant Australian work.
The consistent thread
Craig’s professional work and the fiction are not as separate as they look.
He has spent thirty years watching societies and institutions struggle with digital and AI technologies that move faster than policy can follow. The digital guides he has written for public servants, the risk frameworks he builds for enterprise clients, the fiction he writes about what happens when information systems and reality stop reconciling—they’re all the same preoccupation, expressed differently.
His view: the most useful thing anyone can do in a fast-moving technology environment is explain clearly, advocate for the safeguards that protect people, and stay curious enough to keep up. He has been doing all three since 1995. He intends to keep going.