I’ve finally been able to let the cat out of the bag today and publicly announce my primary post public sector project. I have been officially appointed the Managing Director for Delib Australia (and are a shareholder too). So, effective immediately, I will be working full-time with Delib in the UK and with associates and…
With the widespread availability of phones in cameras and tablet devices – in fact it is hard to buy one today that doesn’t include a camera – it is inevitable that people will take them out and take a snap of their most – or least favourite – public figures. These photos and video get…
There’s a lot of the work and lag involved in releasing emergency alerts using old fashioned approaches such as media releases. Even when an agency’s systems are tuned to fast-track emergency approval processes, when the media release gets distributed that may only be the beginning, not the end, of the process. The release need to…
While there’s many organisations now actively beginning to experiment with social media channels and tools, just as many – if not more – are still cautious about even putting a toe in the water. “It’s not right for us”, they say, “our audience isn’t online” or “doesn’t want to engage with us” or “we don’t…
The US Army has released a very interesting – and frightening – presentation looking at the risks of geolocational services on smartphones and some social media services in relation to national security. Essentially it raises (and addresses) the issues of what can happen when people share photos or content tagged with their physical location (whether…
I am beginning to get a little tired of all the headlines in the media about ‘social media disasters’. A social media disaster is when Facebook, Youtube, Twitter, Blogger or another social media service goes offline for an extended period of time, has user account information stolen or loses data. These are all situations where…
The Australian Parliament House recently released their new website – a major step-up from the previous site. However in reading an article about it on ZDNet I discovered that the APH had, in the process, decided to block an entire top-level domain (.info) from view by the Parliament and the thousands of people working at Parliament House…
In any job it is easy to get caught up in the details – the what and how of what we need to do, day in and day out, to deliver the outputs demanded of us. Whether it’s writing a brief, building a website, managing a social media channel, responding to a crisis or some…
I have had a great deal of respect for the Australian Policy Online (APO), produced by the Australian National University and University of Swinburne. For several years the site has been a fantastic venue for serious discussions of public policy options, and a very useful source for policy resources and research. The site also, without prompting…
A concern I’ve had for the last ten years is how websites are designed and approved by organisations (both in government and the commercial sector). In a better-than-average world, when asked to develop a new website or improve an existing one, the web team goes out to discover what users think of the site. This…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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