Back on 8 December the APSC released Circular 2008/8: Interim protocols for online media participation. I was waiting to hear about them officially before posting about them. However as I’ve not yet seen any coverage through these channels, I figured that it was time to post about them to raise some awareness for those of…
I’m closely watching (and reading) the new Department of Broadband and the Digital Economy blog. It is seeing a number of thoughtful and constructive comments from organisations and individuals. The blog is highlighting to me one of the often overlooked key issues for organisations when implementing Web 2.0 tools – resourcing. With 912 published comments…
Ari Herzog has begun a series on social media best practice in his blog, AriWriter. Kicking it off is a fascinating interview with Utah’s Chief Information Officer, David Fletcher, providing an insight into how Utah has implemented its online strategy, taking it to win the Best of the Web award for US state governments twice…
It has always struck me as a little contradictory that while one of the government’s primary goals is to build citizen awareness of various services, issues, initiatives and opportunities, at the same time many government communications and publications (than need to be) are protected under rigid copyright disclaimers. I’ve even seen situations where government agencies…
The World Internet project recently released its Australian report (PDF), providing a mid-2007 view on how Australians access and use the internet. The report indicates that, at August 2007, 72 percent of Australians used the internet (increasing to 86% when considering those in full employment), and highlights known divides in usage based on income and…
It’s good to see Australia being an international leader in the egovernment space. As reported in the Daily Star’s Technews, the ANU’s National Centre for Information Systems Research (NCISR) completed training 99 Bangladeshi key decision makers and officers in the strategy and management skills necessary to improve the effective use of ICT in public sector…
One of the recommendations of the Gershon report was that the number of IT contractors be cut by 50% – replaced by full-time staff. Given the cost of contractors, it makes enormous sense to take this step. However, with virtually full employment in the IT industry, falling IT graduates and a lack of talented IT…
I have been reading a paper by James Robertsen of Step Two entitled Successful collaboration requires support. It discusses the need for central support and nurturing of online collaboration within an organisation rather than simply a ‘build it and they will collaborate’ approach. While I agree with James’ points, I do not feel that it…
Following my security theme today, I’ve never seen much value in passwords as strong security measures – they need to be easy to remember for the user, and therefore rely on common letter and number patterns of relevance to the user, which inevitably become easier to break.People need to remember passwords for many different services….
Cost cutting is a fact of life across public and private sectors. At some point every few years (or every year in some cases) organisations decide that the most effective way to improve productivity or profits is to reduce expenditures. Intranets are a common target of cost cutting, either by delaying improvements to infrastructure, cancelling…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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