Yesterday (Wednesday) I was privileged to attend a think tank in Melbourne discussing the future of the Victorian Government’s whole-of-government intranet, CentralStation. Being the only state government in Australia I am aware of with such a tool, I was surprised to learn that it had been originally created in 1996. To my knowledge that makes…
IBF has launched Intranets Live, a monthly ‘online media channel’ featuring interviews and commentary on intranets and intranet topics from around the world. While it is useful to access a monthly podcast on what is occurring around the world in the intranet area, the price tag for this option would require careful consideration by intranet…
Cost cutting is a fact of life across public and private sectors. At some point every few years (or every year in some cases) organisations decide that the most effective way to improve productivity or profits is to reduce expenditures. Intranets are a common target of cost cutting, either by delaying improvements to infrastructure, cancelling…
I’ve posted earlier about how the Holz and Hobson report picked up on one of my posts and decided to use it as the central topic of one of their radio shows. The show was held a little over a week ago, and I realised I’d not yet linked to it in eGovAU, so here…
The Intranet Innovation Award winners for 2008 have been announced, and their details, together with an executive summary (PDF) containing two case studies of award winners is available at Step Two’s website. The case studies feature an example of collaborative information sharing via a wiki used by staff of one organisation to track competitors and…
My team keeps a close eye on what people search for in our intranet. It helps us identify patterns in staff behaviour and better support their needs. In browsing for other online information, I came across a case study from 2006 about a government agency which provides a similar picture of the value of paying…
My team has been throwing around approaches for improving our internal agency staff directory on the intranet to make it more of a knowledge resource for staff. As this is the most used tool in our intranet (people need to contact other people), improving the service contributes measurably to our staff’s capacity to collaborate and…
On Monday this week United Airlines in the US experienced a 75% drop in their share price (from $12.30 to $3.00 per share). This was due to a 6-year old news story on a newspaper website that was accidentally tagged as current and distributed across the US financial press through Bloomberg’s online News Service. The story has…
Brought to my attention by the Victorian eGovernment Resource Centre, the below video from Shel Holzman provides an excellent summary of the value of social media as an set of egovernment tools within government intranets. It addresses common misunderstandings and myths that have limited take-up, case studies of successful social media use and talks through…
A-Space, an online collaborative space for US intelligence operatives, is planned for launch this month, giving all 16 US intelligence agencies a streamlined and effective tool for sharing information and collaborating – activities that have been criticised as previously lacking across US intelligence initiatives.As reported in FCW.com, in the article, A-Space set to launch this…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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