These days when I personally need to set up a new website, I either hop onto WordPress or download one of the free open-source content management systems, purchase space on a decent US server and follow the installation instructions. I use a design template found online, customising it with some style tweaks where required, then…
Not all projects completely succeed. For a variety of factors some do not meet some or all of the original goals laid out for them. There is a tendency to label these projects as failures, to totally write them off and be more cautious when initiating similar projects in the future. In the web space,…
Some things are better communicated by song than words, for example the Web Content Accessibility Guidelines version 2.0 (WCAG2). If you’re struggling to get your department to understand the importance and detail of the WCAG 2.0 standard, why not send them this video. Note that WCAG 2.0 has not, to my knowledge, been endorsed yet…
Kommein is currently holding a Community Manager’s survey to build a picture of the role across different organisations around the world. To quote their request, Are you a community manager? If so, we’re interested in learning about your experience. We’ve put together a survey for community managers that will tell us a little something about…
Jane McConnell of NetStrategy/JMC is asking organisations to participate in the 2009 Global Intranet Trends Survey. All participants receive a free copy of the final report. The 2008 survey had 226 participants from almost every continent and provided key insights into trends in the intranet area.
Prescient Digital have released the results of their Intranet 2.0 Global Survey, reporting that organisation without a 2.0 strategy risks being left behind, or outright failing. The survey, with 561 responses globally (13% from government), found that Intranet 2.0 tools such as blogs, wikis and other vehicles have become mainstream, and are present in nearly…
Step Two Designs has released the book, What every team should know written by James Robertson. The book is designed as a ‘quick start’ for intranet teams and provides practical advice on how to plan, design, manage and grow intranets. Combining over 13 years experience in intranets and building on the free reports available from…
James Robertson of Step Two Designs has published an interesting scenario regarding how a mid-sized government agency can meet global needs (corporate communications, top-level strategy, culture), while also meeting varying local needs. He’s opened the floor for ideas on how to most effectively support the needs of both management and staff. Judging by the comments…
Intranets have been around in various forms for around twenty years now. Many are firmly rooted as an essential tool in the operations of organisations. However there are many organisations where intranets are still treated as costs or are not sponsored and supported at senior management levels. In fact in last year’s Global Intranet Trends…
The Victorian government has published the Intranet Information Architecture Best Practice Analysis report, conducted by the IA Strategy project team in the Web Domain Group, Department of Human Services (DHS) Victoria. The analysis is available in summary and in full from the eGovernment Resource centre. One of the writers of the report, Suze Ingram, has…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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