WebAim is currently conducting a survey looking at the usage of screen readers and the personal experiences of their users. If you’re a user of a screen reader, or are interested in accessibility for vision-impaired people and use of screen readers (as all government web and intranet managers should be), the survey is available from…
Jane McConnell of NetStrategy jmc has released the Global Intranet Trends for 2009 report. As one of the participants in the survey, my agency received the report last week. I personally found the report provided an excellent insight into current intranet best practice and the shared challenges of intranet managers around the world. It’s worth…
This is based on some thinking (and rewriting of a reply) around a post by Stephen Collins from Acidlabs on the topic of how and why to implement ‘Enterprise 2.0 technologies in organisations, entitled Enterprise 2.0 – Identify problem. Determine solution. Then tools. Stephen was making a good point – that it is important to…
For the last ten years I’ve been making use of Adobe Flash (formerly Macromedia Flash) within websites to provide rich content features and applications unattainable with HTML. Unfortunately I still get asked the same questions about Flash, regarding accessibility, file size and how many users have the technology. I’d like to put these to bed….
In February 2008, Janssen-Cilag Australia & New Zealand launched an internal microblogging platform called Jitter. The platform won the organisation an Intranet Innovation Award. Nathan, from the Jannssen-Cilag team, has published a case study, Jitter: Experimenting with microblogging in the enterprise, on how the tool has been used. This provides some insights into the challenges of using…
I have been reading a paper by James Robertsen of Step Two entitled Successful collaboration requires support. It discusses the need for central support and nurturing of online collaboration within an organisation rather than simply a ‘build it and they will collaborate’ approach. While I agree with James’ points, I do not feel that it…
Step Two will be running a free information session discussing the winners of the 2008 Intranet Innovation Awards in Canberra on Tuesday 11 November from 2-4pm. According to James Robertson of Step Two, the event will include a look at, Transfield Service’s uniquely effective approach to rolling outSharePoint team spaces. Highly successful collaboration amongst cabin…
Some departments block them totally, others just monitor usage, is there a case for allowing or even supporting public social network use in government offices?The other day the Sydney Morning Herald published an article on The pain and potential of Facebook in the office where Nick Abrahams, a Deacons law firm partner provided his personal view…
A challenge in any organisation is to foster two-way communications. Many organisations have used suggestion boxes, ‘chat with the CEO’ email accounts, or other primitive tools to offer pseudo-two way communication, but without the immediacy or ability to readily expose discussions to the broader organisation. These are often mistrusted by staff as they are essentially…
I am co-presenting the first presentation on Wednesday at the Ark Group’s Advancing Intranet Management in the Public Sector conference in Sydney. My colleague and I will be discussing how our agency’s intranet was used to support staff through the recent major reform of the Australian Child Support Scheme and the cultural shifts through the…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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