One of the primary changes resulting from the growth of the internet has been to place professional media tools and distribution capabilities in the hands of individuals. Any individual with access to a computer and internet connection can create and distribute prose, poetry, commentary, software or services to millions at little cost. Add a microphone…
My team has been throwing around approaches for improving our internal agency staff directory on the intranet to make it more of a knowledge resource for staff. As this is the most used tool in our intranet (people need to contact other people), improving the service contributes measurably to our staff’s capacity to collaborate and…
Related to my previous post, AZcentral reports that, Death notices removed from county Web site. Privacy concerns and identity-theft fears prompted Maricopa County Recorder Helen Purcell to halt public viewing of death certificates on the agency’s Web site. “There is so much personal information on them: a mother’s maiden name, what they died from,” Purcell…
On Monday this week United Airlines in the US experienced a 75% drop in their share price (from $12.30 to $3.00 per share). This was due to a 6-year old news story on a newspaper website that was accidentally tagged as current and distributed across the US financial press through Bloomberg’s online News Service. The story has…
Brought to my attention by the Victorian eGovernment Resource Centre, the below video from Shel Holzman provides an excellent summary of the value of social media as an set of egovernment tools within government intranets. It addresses common misunderstandings and myths that have limited take-up, case studies of successful social media use and talks through…
The Economist Intelligence Unit has published a special research report, Towards Seamless Administration (PDF), on the status and challenges of egovernment across South-East Asia, including commments on a number of Australia’s nearest neighbours such as New Guinea, East Timor, Singapore and Malaysia. While Australia and New Zealand are not included in the review, the maturity…
A-Space, an online collaborative space for US intelligence operatives, is planned for launch this month, giving all 16 US intelligence agencies a streamlined and effective tool for sharing information and collaborating – activities that have been criticised as previously lacking across US intelligence initiatives.As reported in FCW.com, in the article, A-Space set to launch this…
As I mentioned at the end of my earlier post about the Googlisation of the US election, we’re now entering a phase in the internet’s development where it is shifting from being a media channel towards a service channel. Many organisations in the private sector have already recognised this and I am seeing the beginnings…
As a law-maker, governments are often more attuned to making the laws and being in the position of controlling and defining the terms of engagement with communities. Agencies and departments often consult external stakeholders, but on their own terms – choosing the place, the medium and the scope of discussions. There’s good reasons for this,…
If you’re looking for inspirational egovernment ideas, the CIO 100 Award from CIO magazine are a great place to start. The annual Awards honor organisations creating business value via technology innovation. For 2008 the State of Alabama was the only state government to win an award, for its egovernment initiatives, involving the delivery of over…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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