With the conclusion of the US Presidential race, commentators are turning their attention to an analysis of how a relative newcomer could first defeat a more experienced contender for the Democratic nomination (Hillary Clinton), and then achieve a victory over an even more experienced Republican candidate (John McCain), albeit on the back of extremely low…
FCW.com has reported in, Navy encourages use of Web 2.0 tools, that the US Navy’s CIO Robert Carey, the first government CIO to publish a public blog, has endorse the use of Web 2.0 tools to improve communication and collaboration. Tools that include wikis, blogs and Web feeds will give warfighters seamless access to important…
Social networking is still often considered a pastime of the young or frivolous, however, like other new technologies before it, the extent and rate of adoption of social media tools is phenomenal. The ‘Other’ James Brown, an active UK eGovernment blogger, has published the following list of the top 13 countries by population, including active…
A public wiki has been created to capture examples of best practice Government 2.0 initiatives from around the world. It’s just starting out but already has some great examples of how different governments are using tools like blogs, wikis, video and social networks to achieve their objectives and better service customers. If you have an…
In February 2008, Janssen-Cilag Australia & New Zealand launched an internal microblogging platform called Jitter. The platform won the organisation an Intranet Innovation Award. Nathan, from the Jannssen-Cilag team, has published a case study, Jitter: Experimenting with microblogging in the enterprise, on how the tool has been used. This provides some insights into the challenges of using…
I have been reading a paper by James Robertsen of Step Two entitled Successful collaboration requires support. It discusses the need for central support and nurturing of online collaboration within an organisation rather than simply a ‘build it and they will collaborate’ approach. While I agree with James’ points, I do not feel that it…
In August I analysed traffic to our agency’s website in July 2008 using Hitwise’s data measurement service, comparing our share of web traffic against the total to Federal government websites, other government websites and the top websites visited by Australians. The results provided me with a view of how important government websites are in peoples’ online lives –…
Some departments block them totally, others just monitor usage, is there a case for allowing or even supporting public social network use in government offices?The other day the Sydney Morning Herald published an article on The pain and potential of Facebook in the office where Nick Abrahams, a Deacons law firm partner provided his personal view…
I find egovernment an exciting area to work in. It offers benefits to citizens and businesses in reducing the time and cost of engaging with government It offers benefits to taxpayers due to the cost savings achievable within the public sector and the ability to improve transparency in government. It offers benefits to individuals and…
Just as organisations are beginning to listen to the conversations about them on forums, in blogs and in online newspaper comments, Twitter has become a powerful and important mechanism for tracking US public opinion during the US Presidential election. In a custom-built application, Twitter has used its search and trending tools to build an updating…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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