Ari Herzog has begun a series on social media best practice in his blog, AriWriter. Kicking it off is a fascinating interview with Utah’s Chief Information Officer, David Fletcher, providing an insight into how Utah has implemented its online strategy, taking it to win the Best of the Web award for US state governments twice…
I’ve been following the blog of the Hon Penny Sharp MLC, Red Leather, as one of the best examples in government of blogging and a strong proponent of the use of the online channel. In late October she gave a speech to the NSW Parliament regarding the level of online engagement by NSW MLCs. Published…
Neil Williams of Mission Creep has published an interesting question around how government should use twitter in a post, Government Twitter etiquette: talk but don’t follow. It talks about the agency twitter account his employer runs – which is working well – and whether they should ‘follow’ others (which allows you to see what others…
Nick over in the WA egovernment blog Web 2.0 showcase, posted an excellent article back in August entitled, Selling the idea of a social media strategy. This focused on approaches for encouraging government departments to look at social media – at least as a research tool to understand what people were saying. Nick referred to…
This is based on some thinking (and rewriting of a reply) around a post by Stephen Collins from Acidlabs on the topic of how and why to implement ‘Enterprise 2.0 technologies in organisations, entitled Enterprise 2.0 – Identify problem. Determine solution. Then tools. Stephen was making a good point – that it is important to…
President-elect Barack Obama built his campaign on change, and is demonstrating an ongoing commitment to this approach via the site Change.gov. It’s a great living case study on how a government can engage its citizens online in a constructive way.
Paul Johnston, posting at TheConnectedRepublic, has brought to my attention the following video and report on the rise of the video republic. This looks at how people – particularly young people – are using online video to express their views, share opinions and shape the world views of their generation. It’s a fascinating watch and…
Following in the footsteps of other world leaders, today Prime Minister Kevin Rudd launched an official presence on Twitter (at @KevinRuddPM). For the unfamiliar, Twitter is a free ‘micro-blogging’ service which allows users to exchange short updates (up to 140 characters long), termed ‘Tweets’ in a way similar to SMS. Unlike SMS, these updates are…
A debate has been going on in Europe recently regarding which comes first – successful Web 2.0 egovernment, or citizen-centric and transparent government. One argument goes that government must first undergo cultural change in order to deliver effective Web 2.0 services. The other is that government will undergo cultural change through releasing Web 2.0 services….
JD Stanley of Cisco has published a very interesting initial paper on ‘digital swarming‘, an approach towards the use of collective intelligence to generate higher quality and faster decisions – with particular relevance to the public sector. To quote, Digital Swarming is about a digitally connected human and machine world. A world where dynamically forming,…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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