I am pleased to present this guest post from a colleague who has done a fantastic job of incorporating online tools into the government project management mix. I feel that the work Nathanael Boehm and his team have been doing on the Training.gov.au project is an example of how social media can improve the ability…
If your Department or agency is considering getting started in blogging it’s worth considering the platforms that others in government are using to meet their needs. Looking across the Australian government, there are now at least several different platforms used to deliver successful blogs. For example the ABS’s Statistically speaking blog uses Blogger (as I…
The US government might have become one of the most active public administrations using blogging, Twitter, Facebook and other online ‘social’ mediums, but until now there have been legal issues over how and whether Federal agencies could legally use these tools. However, after nine months of negotiations and discussion, the GSA has now signed an…
A group of students from Penn State University have developed a methodology for assessing the personal risk to privacy when participating in online social media. It’s an interesting attempt to quantify objectively the risks for individuals and could be a useful starting point for government departments to help their staff understand the impacts of their…
The Tribalisation of Business is holding its second annual survey on social media use within organisations. If you run communities or leverage social media as part of your business you can participate in the 2009 survey here. Sponsored by Deloittes, Beeline labs and the Society for New Communications Research, the 2008 survey had some very…
Some of the practical benefits for government of online social media are beginning to emerge from various jurisdictions around the world. One that has particularly struck me as very positive is the use of online media by Washington DC to convince felons to voluntarily turn themselves in. Written about in Using Social Media to Improve…
I’ve been too busy and tired this week to really commit to putting much content into eGovAU – which doesn’t mean I’m not listening and thinking about what is happening in the wider egovernment world. So instead of a regular post I thought I’d share some thoughts that have particularly stuck with me this week….
Online social media is becoming an important tool for governments to engage citizens during emergencies to rapidly disseminate information. in fact it is even beginning to be credited with saving lives during health crises. According to Nextgov, Federal health agencies relied heavily on social media to inform the public about the recent outbreak of salmonella…
There’s been a lot of ‘bitsa’ initiatives in Australia around the online channel as both the private and public sector come to terms with the new online options to support communication, collaboration, consultation and engagement. However it’s been rare to see effective integrated use of online channels in a co-ordinated fashion to support ongoing initiatives….
Capitalising on the huge Australian audience on Facebook (over 4 million people) and MySpace, the Victorian government has bolstered its online response to the Victorian bushfires by developing a widget that provides news and updates while encouraging donations. The widget is available from the Premier’s website and is also in Vic Premier’s own Facebook profile….
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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