Noted Australian social media expert, Laurel Papworth, is releasing a range of courseware to support people running social media courses under a Creative Commons License, allowing reuse for non-commercial or commercial purposes. Representing a selection of the material Laurel has created over the last five years, this courseware provides individuals and organisations with materials useful…
As reported in Beth’s Blog: How Nonprofits Can Use Social Media, the Youtube Symphony Orchestra recently performed at Carnegie Hall. Per the post, How Do You Get To Carnegie Hall? Upload Upload Upload, the orchestra included over 90 musicians located in over 30 countries and while auditioned by professional musicians, the final players were selected…
I have been having a few conversations over the last two days with a variety of web managers regarding the level of commitment by their organisations to their online channel. The response has been mixed. Some have a great deal of support and resourcing, others have interest but no resourcing and others have neither interest…
A rising trend in overseas governments is to appoint people specifically into a role such as New Media Director with a responsibility for developing guiding an agency or department’s online participation initiatives. In the US Federal Government this type of role is becoming so important that it is becoming a political appointment (as are the…
The US Air Force is one of the most proactive users of new media amongst government organisations globally, seeing the internet as another channel for engaging potential recruits, the public and for conducting military operations. The approach being taken by the US Air Force, and increasingly by other US government agencies, is that all of…
While the timeframes for developing and distributing publications, media releases, and even website news items is extremely well understood by government departments, often there is a much lower understanding of the level of effort (in time) required to engage communities online via different channels. Fortunately there are now several guides available to provide insight into…
Etiquette is important in every form of social engagement. When Australians meet others for the first time we exchange names, shake hands and make light conversation before getting down to the main topic of conversation. Other cultures have different social etiquette. Many hug or kiss cheeks on first meeting, exchange business cards (sometimes with two…
Twitter has emerged as a significant channel for breaking news, announcement and discussions on political, social, environmental and commercial topics. Over the last three years the service has grown to over 25 million users globally, including many senior business, political and entertainment figures. In fact it’s been the fastest growing online channel, with over 750%…
I’ve been reading a post by James Dellow at his Chieftech blog, Using Twitter as a benchmark for Australian local government use of social media. He compared the 90 out of 468 (approx. 20%) UK councils using Twitter to the 3 out of 677 (less than 1%) Australian councils using the tool to engage online,…
The US “Social Media for Government” conference was held in Washington, DC last week. It appears to have discussed a large number of topics that would be of equal interest to public servants and officials here in Australia, so I’ve attached a few below…. Social Media For Government 3.23.09 View more presentations from Maxine Teller….
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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