Last week the Australian Bureau of Statistics ran a free event for government website managers to discuss web analytics – how different agencies were doing it and what, collectively, we would like to see happen in the area. There were a number of excellent presentations and plenty of time for group discussion. In fact it’s…
When I stepped into the public sector just over three years ago, in terms of workplace collaboration it was like stepping back twenty years. I found that staff directories were merely lists of names, titles and phone numbers – without listing people’s expertise, qualifications, experience, current projects and interests. The only way to get to…
I was chatting with friends on Twitter the other day regarding how useful it would be for Australian government to see positive and practical examples of online government engagement initiatives. With fortunately timing, Crispin of Bang the Table recently posted about a new report from the US based Public Agenda’s Centre for Advancement in Public…
Not all projects completely succeed. For a variety of factors some do not meet some or all of the original goals laid out for them. There is a tendency to label these projects as failures, to totally write them off and be more cautious when initiating similar projects in the future. In the web space,…
Information Victoria, in the Department of Innovation, Industry and Regional Development for the Victorian Government has released a report, Web 2.0: The New Tools for Democratic Conversations – A snapshot of Initiatives in Government. Available at Victoria’s eGovernment Resource Centre (using the link in last paragraph), the report provides an excellent snapshot of many of…
Watch the video below, then I’d like your opinion.
The UK has moved forward from its recent Digital Britain report to release an Implementation Plan. This details how the government proposes to turn the actions within Digital Britain into reality. A very interesting, and not overly long, document, the plan lays out clear governance structures, responsibilities and accountabilities for rolling out Digital Britain. It’s…
Over the last few years I’ve often thought about the value of having a complete picture of web traffic to the Australian government. This would require a common way to track and report on the usage of each discrete government website and the ability to track and measure the traffic between them over time (using…
Charlene Li, one of the writers of Groundswell and ex-Forrester analyst, has launched a new initiative which compares the financial success of organisations with their level of online engagement and allows organisations to compare how engaged they are online. Named Engagementdb, the site provides graphs and case studies on how various organisations have engaged the…
Kommein is currently holding a Community Manager’s survey to build a picture of the role across different organisations around the world. To quote their request, Are you a community manager? If so, we’re interested in learning about your experience. We’ve put together a survey for community managers that will tell us a little something about…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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