I’m beginning to get annoyed with the attitudes I’m seeing both in the mainstream press and at many conferences discussing social media. The discussion is still about how important social media is becoming, how if you don’t get on now you’ll be left behind and about the antics of celebrity and sports tweeters. To me…
Mark Scott, the Managing Director of ABC, has written a very interesting piece in Unleashed about the future of ‘old media’ empires entitled, Media after Empire. While it’s not specifically about Government, I thought it had some very interesting comments about ’empires’ which resonate with some of the challenges that the public sector faces in…
Often it’s assumed that teenagers are the main users of social networking tools from Facebook to Twitter. However the research conducted over the last few years indicates that the real situation is a little different. Based on the most recent Pew Internet research (of US internet users 18+) the median age of popular social networks…
I’ve been rereading the ABC article about the two girls who got caught in a drain and used their mobile phone to update their Facebook status, rather than call Triple 0. A representative of the Metropolitan Fire Service (MFS) in Adelaide said that, If they were able to access Facebook from their mobile phones, they…
MIT have developed an interesting visualisation tool which can be used to map various online statements about an individual and present a chart which provides a view on what is known or believed about them. While it’s really a toy at this stage, it shows the potential for mapping the view of the public towards…
The US is a little behind Australia in considering a National Broadband Network, however it has taken a very different approach in consulting and engaging citizens, opening up the discussion to the US community in a Gov 2.0 manner. The US Government’s Federal Communications Commission (FCC) has launched Broadband.gov as a web 2.0 enabled site…
When I wrote my first online community engagement strategy for Telstra’s Wireplay service in 1997, one of the factors I considered was how to ‘complete the loop’ – integrate inbound and outbound online channels to reach, engage and promote interaction across the widest possible audience. In those days we used mass media, product sponsorship and…
No-one really knows how many blogs are operated by Australians. However it could be up to 4 million, if you refer to Technorati’s State of the Blogosphere report 2008, which reported that 3% of global bloggers were Australian and over 133 million blogs had been created since 2002. Likewise Forrester’s Groundswell research found in late…
When I thought of this topic I came up with four distinct groups that organisations fall into when considering how their staff may engage in online social media, Ignore Disallow Manage Allow Over time an organisation moves through these stages, as evidenced by telephony and computers within the workplace. However whilst researching this post I…
Over the last week US media has been buzzing with the story of Canadian musician Dave Carroll, whose US$3,500 Taylor guitar was broken on a flight on United Airlines. Carroll reported that people on the plane had watched with horror as United baggage handlers had roughly handled and thrown his and other guitars while putting…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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