It has always struck me as a little contradictory that while one of the government’s primary goals is to build citizen awareness of various services, issues, initiatives and opportunities, at the same time many government communications and publications (than need to be) are protected under rigid copyright disclaimers. I’ve even seen situations where government agencies…
This is based on some thinking (and rewriting of a reply) around a post by Stephen Collins from Acidlabs on the topic of how and why to implement ‘Enterprise 2.0 technologies in organisations, entitled Enterprise 2.0 – Identify problem. Determine solution. Then tools. Stephen was making a good point – that it is important to…
Today I welcome a post from guest blogger Cheryl Hardy, of the Department of Innovation, Industry and Regional Development (DIIRD), State Government of Victoria, Victoria, Australia. Cheryl manages eGovernment Research in DIIRD and is a prime operative behind the Victorian eGovernment Resource Centre, which was one of the global top ten nominees for the World…
One of the promises Barack Obama made in the US was to release his weekly address to the nation via Youtube. This signaled how serious he was about transparent and open government, and flagged the incoming US government recognition of the power of Youtube’s large and growing audience – which publishes almost 10,000 hours of…
The World Internet project recently released its Australian report (PDF), providing a mid-2007 view on how Australians access and use the internet. The report indicates that, at August 2007, 72 percent of Australians used the internet (increasing to 86% when considering those in full employment), and highlights known divides in usage based on income and…
Following in the footsteps of other world leaders, today Prime Minister Kevin Rudd launched an official presence on Twitter (at @KevinRuddPM). For the unfamiliar, Twitter is a free ‘micro-blogging’ service which allows users to exchange short updates (up to 140 characters long), termed ‘Tweets’ in a way similar to SMS. Unlike SMS, these updates are…
The British government is funding a campaign, CivicSurf to teach British local politicians how to blog. It would also be useful to public servants in understanding and communicating the benefits of blogging (as well as how to become bloggers themselves). Thanks to Stap isi for referring me to the site. The campaign includes the website,…
With the conclusion of the US Presidential race, commentators are turning their attention to an analysis of how a relative newcomer could first defeat a more experienced contender for the Democratic nomination (Hillary Clinton), and then achieve a victory over an even more experienced Republican candidate (John McCain), albeit on the back of extremely low…
Like many organisations, my agency warns our customers about the threat of phishing – where criminals use emails and/or websites to attempt to dupe people into providing personal information or account information to a fake website. Commoncraft has released a ‘Plain English’ video, which provides a visual way of communicating phishing to people and helping them understand…
While in Australia Malcolm Turnbull is the latest Australian parliamentarian to join Twitter (at http://twitter.com/TurnbullMalcolm), in the US the public sector is now applying the tool for everything from crime updates and traffic alerts to the daily schedules of US governors.The US public sector is beginning to discover that Twitter and other microblogging services are…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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