Over in the US Microsoft is running a major campaign targeting government which aims to collect best practice videos from senior IT leaders in the public sector. Based on the premise that shrinking government budgets means that IT has to achieve more with less, the Bright side of Government site aims to, spotlight the “bright…
Marketing just isn’t the same anymore – customers are harder to reach, they trust brands less and spend their time listening to each other rather than to media or to corporate or government marketers and communicators. Yet many comms and marketing people are still stuck on the ‘shout louder and longer‘ theory. If someone isn’t…
The music industry has a maxim – most people prefer to buy and listen to the music they listened to in their late teens or early twenties. Of course they still listen to, enjoy and buy other music, but at the end of the day the Beatles, BeeGees, ABBA, the Rolling Stones and other bands…
Instantiate has posted an audio interview (MP3 podcast – 34Mb) with the founders of OpenAustralia, a non-partisan, website run by a group of volunteers site which aims to make it easy for people to keep tabs on their representatives in Australian Parliament. The interview provides an insight into why volunteers establish this type of site,…
It has taken me a little while to post about this report, as when I first saw the media release in my webfeed I mistakenly thought this was news about the previous survey. However having finally caught up, thanks to the eGovernment Resource Centre, I’m pleased to see that the 2008 eGovernment survey shows the…
I’ve been engaged in an interesting discussion in GovLoop regarding the definition of Government 2.0 and Web 2.0. Initiated by Jeffrey Levy, who managed the official blog of the EPA, the discussion is around the proposition that Gov’t 2.0 is a set of ideals. Web 2.0 is a set of tools. Jeffrey contends that, Gov’t…
I was recently alerted to the Queensland government’s Share My Story website, which invites individuals to share their stories of road tragedies in order to help others rethink their conduct on the road and avoid future traffic injuries and deaths. In my opinion Share My Story is an amazingly good website and a model for…
Intranets have been around in various forms for around twenty years now. Many are firmly rooted as an essential tool in the operations of organisations. However there are many organisations where intranets are still treated as costs or are not sponsored and supported at senior management levels. In fact in last year’s Global Intranet Trends…
Accenture has released an international report, Leadership in Customer Service: Creating Shared Responsibility for Better Outcomes looking at the opinions of 8,600 citizens in 21 countries towards their governments. Australia, one of the countries studied, performed moderately well. Australians were almost evenly split amongst those who felt that government was good at seeking their opinions,…
Nextgov has reported in the article AF Counter-Blogs with Trolls that the US Air Force has developed a comprehensive ‘counter-blogging model‘ to help Air Force blog commenters categorise the type of blogger and respond appropriately to negative feedback. While I’d suggest that it’s better to join the conversation, as a fallback strategy it’s a good…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
'; loop.parentNode.insertBefore(w,loop); })();