I am co-presenting the first presentation on Wednesday at the Ark Group’s Advancing Intranet Management in the Public Sector conference in Sydney. My colleague and I will be discussing how our agency’s intranet was used to support staff through the recent major reform of the Australian Child Support Scheme and the cultural shifts through the…
There are many different approaches to writing a blog post. The Lost Art of Blogging provides an example of one of the more effective in The Homeric way of blogging : storytelling. Humans respond strongly to stories and there is no reason why this technique should be less useful in official communications than in personal ones. After…
This is a useful presentation on different styles of blogging and how frequently they should be used. I am unsure how the author determined the appropriate frequency of different types of blog posts, however it does provide some ideas of approaches to content. | View | Upload your own
Thank goodness that another Australian institute has taken the step to start placing a pictorial history of Australia up in Flickr. As reported in the Sydney Morning Herald in the article, Australian history gets Flickr treatment, the State Library of NSW has begun loading its photo collection into the online image library. It can require…
Due to the rise of online social networks and informational sites, secret questions based on biographical information are losing strength as a supplementary to password-based security. As discussed in a Time article, Those Crazy Internet Security Questions, as more information on individuals becomes easily available – either provided by them directly or via government, corporate…
Yesterday (Wednesday) I was privileged to attend a think tank in Melbourne discussing the future of the Victorian Government’s whole-of-government intranet, CentralStation. Being the only state government in Australia I am aware of with such a tool, I was surprised to learn that it had been originally created in 1996. To my knowledge that makes…
Reflecting Forrester’s Groundswell report, Universal McCann has released a study detailing how the internet has turned all customers (citizens) into influencers. Titled INTERNET USERS, THE NEW INFLUENCERS – When did we start trusting strangers? (PDF), the study included around 17,000 internet users from 29 countries, finding that enmasse customers have moved from being passive consumers…
Technorati has released its report, State of the Blogosphere / 2008, providing a view on the growth and application of blogs as a medium. The report can be summed up in the statement “blogging is here to stay”. Notable to me in the report was that the fifth top topic and sixth most used tag…
Uganda has become the latest nation to announce that it is following a centralised government portal strategy, launching a statewide web portal managed by their Ministry of ICT. This reflects the approach taken in many other nations, including Australia (www.australia.gov.au and www.business.gov.au) to provide a central face to government online, to a greater or lessor…
I’ve posted earlier about how the Holz and Hobson report picked up on one of my posts and decided to use it as the central topic of one of their radio shows. The show was held a little over a week ago, and I realised I’d not yet linked to it in eGovAU, so here…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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