JD Stanley of Cisco has published a very interesting initial paper on ‘digital swarming‘, an approach towards the use of collective intelligence to generate higher quality and faster decisions – with particular relevance to the public sector. To quote, Digital Swarming is about a digitally connected human and machine world. A world where dynamically forming,…
Following up from AGIMO’s ‘consultation blog consultation’, The Australia has reported that the Finance Minister has indicated that the Federal government will be trialling public consultation via Web 2.0 tools in 2009. The article, Tanner eyes web 2.0 tools, begins the process of setting a direction for the Federal government, with Minister Tanner stating, “The…
With the conclusion of the US Presidential race, commentators are turning their attention to an analysis of how a relative newcomer could first defeat a more experienced contender for the Democratic nomination (Hillary Clinton), and then achieve a victory over an even more experienced Republican candidate (John McCain), albeit on the back of extremely low…
In August I analysed traffic to our agency’s website in July 2008 using Hitwise’s data measurement service, comparing our share of web traffic against the total to Federal government websites, other government websites and the top websites visited by Australians. The results provided me with a view of how important government websites are in peoples’ online lives –…
Forbes magazine has asked whether IT departments are their own worst enemies, in an article, The un-marketing of IT, citing examples such as, Promoting e-mail use but limiting inbox storage and file attachment sizes. Touting the Internet as a data goldmine, then blocking people from visiting so-called non-business sites. Providing people with a PC as…
AGIMO’s Australia.gov.au portal has received kudos recently from the US’s Government Technology publication in an article, Australia National Web Portal Links Citizens to Government Services. It’s good to see Australia’s achievements recognised overseas and I hope to see more of this as the AGOSP initiative rolls out some impressive new functionality into the site. I…
The 2008 Cone Business in Social Media Study in the US, has found that 93 percent of social media users believe a company should have a presence in social media, while 85 percent believe a company should not only be present but also interact with its customers via social media. With 60 percent of Americans…
Following from my post this morning on Telstra’s use of Twitter, Chris Brogan wrote an excellent piece last month on how organisations can use Twitter to better engage their customers titled, 50 Ideas on Using Twitter for Business. For me (as it was for Chris) the number one reason or idea for using this type…
Thank goodness that another Australian institute has taken the step to start placing a pictorial history of Australia up in Flickr. As reported in the Sydney Morning Herald in the article, Australian history gets Flickr treatment, the State Library of NSW has begun loading its photo collection into the online image library. It can require…
Brought to my attention by a reader, the Brazilian city of Belo Horizonte, capital of the state of Minas Gerais, has begun using evoting to support it’s participatory budget setting process. Documented in the research report, e-Participatory Budgeting: e-Democracy from theory to success? (PDF), the experience is a very interesting example of the use of…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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