Crispin has published a post, Why (Government) Organisations Should be Engaging their Community Online, over at his Online Community Engagement blog providing eleven reasons why government should be engaging its community online. This is a nice piece and I thought I might add a few more that spring to my mind. Global reachThere are many…
Last year I posted about redesigning sites to put customers at the centre of the universe. At the time we were reviewing my agency’s primary site based on usability research and surveys. Through these our customers had indicated that the site was perceived as about us rather than about them (the tools and information they…
Over in the UK councils are being to adopt micro-blogging in a major way, with over 100 councils now using Twitter to make announcments and have two way conversations with their constituencies. The UK council association has published an article, Councils turn to new media, which discusses the uses councils are making of the service…
I’ve been too busy and tired this week to really commit to putting much content into eGovAU – which doesn’t mean I’m not listening and thinking about what is happening in the wider egovernment world. So instead of a regular post I thought I’d share some thoughts that have particularly stuck with me this week….
Wellington city in New Zealand is preparing for its next ten year plan (2009-2019) and has launched a website, Wellington long-term plan, to facilitate citizen involvement in the planning process. The site features an ideas market-based discussion area allowing citizens to suggest ideas, then vote on different suggestions to provide their vision and priorities for…
Public Sector Marketing 2.0 has published an online video looking at the process government would go through if it was first inventing a STOP sign for traffic intersections. While cynical, perhaps there’s a few grains of truth in the message that sometimes in government we focus on our own importance and processes to the expense…
As reported in the Sydney Morning Herald a few days ago, Open Australia has requested, and plans to soon publish, the register of MP interests. Per the article, Interests of MPs to go online – it’s about time, while the register is publicly available, currently ‘public’ means that, As things stand, if you want to…
I’m closely watching (and reading) the new Department of Broadband and the Digital Economy blog. It is seeing a number of thoughtful and constructive comments from organisations and individuals. The blog is highlighting to me one of the often overlooked key issues for organisations when implementing Web 2.0 tools – resourcing. With 912 published comments…
Reading the Connected Republic this morning, Paul Johnston has written an interesting post, Us Now: On the Road to Self-Organised Government?, about the new documentary, US Now, which explores the power of self-organising groups and what they might mean for society and the public sector. The film has just previewed in London, however clips, a…
Given that a case study on Mosman council is being included in today’s Web 2.0 in Government seminar being run by AGIMO, I thought it was worth referring people to this article in Govtech by Bill Shrier, the CTO of Seattle. The article, per its title, discusses How Web 2.0 will transform local councils. Rightly…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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