I’m leaving for Hong Kong today (in fact I’m scheduled to board the plane 3 minutes after this post is scheduled to go live) to attend and speak at the FutureGov Hong Kong conference on behalf of my department. Depending on the availability of internet connectivity I will either liveblog and tweet parts of the…
Governments regularly hold consultations with their public – asking them for their views on matters as widespread as tax reform, copyright, health, culture and city planning. Whether these consultations are held through public events, print notices, online via email or social media engagement there’s one constant that governments rely on – that people are willing…
I’m beginning to see more and more organisations and their various advertising and PR agencies look seriously at social media as a core communications channel for their campaigns and other customer, client and citizen engagement activities. This is beginning to make me wonder how communications professionals who know little or nothing about social media will…
I am speaking next Tuesday at the National Public Sector Communications Officers’ Forum, giving a Gov 2.0 case study about yourHealth and discussing citizen engagement on behalf of my employer. If anyone attending the Forum has any questions they’d particularly like me to answer about these topics, please let me know in the comments below…
There’s been a very active and engaging discussion in the Gov 2.0 Australia group regarding safe and effective social media use by government agencies. I thought it was a topic worth discussing in this blog. One of the challenges government agencies face is whether or not to get involved with the discussions already occurring about…
January 21 was the one year anniversary of the US Government’s open government initiative, measured from when President Obama released his first memorandum in office, committing the US government to an approach involving openness, transparency and collaboration. In recognition of this anniversary, Delib, a UK Open Government consultancy, has released a short documentary about the…
In the last week there’s been several Australian government activities or announcements which have lead to large community responses via social media – both good and bad. Gov 2.0 Taskforce draft report On 7 December the Gov 2.0 Taskforce released their draft report ‘Engage: Getting on with Government 2.0‘ for public comment. Over the course…
I came across this presentation from Tamera Kremer while reviewing the outcomes of Canada’s recent Government 2.0 conference in Ottawa. Canadian governments – like others across the world – are addressing similar, if not identical, issues and dilemmas in implementing Government 2.0 and this presentation resonated with a number of the challenges we face in…
Many organisations use campaign-based communications models. They develop their campaign strategy, identify and engage their audience, communicate a message, then wind down the campaign and allow the audience to disengage and disperse. At a future time, when the audience no longer seems influenced by the previous message, they repeat this process – potentially reusing campaign…
I’m beginning to get annoyed with the attitudes I’m seeing both in the mainstream press and at many conferences discussing social media. The discussion is still about how important social media is becoming, how if you don’t get on now you’ll be left behind and about the antics of celebrity and sports tweeters. To me…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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