Traditional media tends to talk at consumers rather than talking with them. This is often due to the one-way mediums used and is also a reflection of the self-centric world view people and organisations tend to develop. Humans tend to carry over existing ideas, approaches and methods into new mediums, and then figure out how…
I believe that one of the keys to successful projects is to maximise time spent on the project goals and minimise time spent dealing with project tools. In the past I’ve seen projects fail or delayed due to the difficulty in managing project teams across different areas of a single organisation or, worse yet, across…
Catherine Grenfell of Step Two Designs has written an excellent article on how intranet teams should spend their time, divided between day-to-day maintenance, new projects and initiatives and relationship management with internal stakeholders. She left out one small area – networking with peers for fresh ideas and approaches to common issues. For this, the Intranet…
This is a quick test of the use of Windows Live Writer to produce blog posts offline – for those rare occasions where I am not connected to the internet. The tool lets me Set up my blogs Write posts Save them for later publishing Send them automatically when I connect It picks up the…
When chatting with a friend about risk management via IRC recently, he referred me to the essay The Psychology of Security. This is quite a good paper discussing how poor humans are at understanding and assessing risks and their impact on security. Most of the time, when the perception of security doesn’t match the reality…
Just as electricity infrastructure is the lifeblood of an industrialised society, high-speed broadband is the lifeblood of a modern information society. There’s an enormous wealth gap between nations that took a first mover advantage in establishing appropriate infrastructure to facilitate economic development and those that did not place infrastructure as high on the agenda. We’re…
I find many useful ideas by reviewing the nominations and winners of past awards, so even if you do not live or work in the British Isles it could still be worthwhile to check out the UK’s 5th annual e-Government National Awards. Of course if you are in the UK, you might want to consider…
Humans love news. While the channels we use to find out the news continue to change, most of us still need our daily news fix – details on what is happening in our organisation, our country and our world. When I first became involved with the online space in 1995, an ‘about us’, ‘communications’, ‘PR’,…
The online talkback radio program, The Hobson & Holtz Report, will be spending an hour discussing the topic of my blog post on the relationship between a strong commitment to internal communications and an effective intranet. The program, presented by Shel Holz in California (US) and Neville Hobson in Berkshire (UK), discusses public relations and…
I worry sometimes that MySpace and Facebook, despite their phenomenal growth over the last few years, may be actually slowing down the adoption of social networks within organisations. By presenting social networks as largely involving frivolous, time-wasting tools to promote bands, buy and sell people’s photos or exchange virtual gifts, these networks position social networks…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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