Like many organisations, my agency warns our customers about the threat of phishing – where criminals use emails and/or websites to attempt to dupe people into providing personal information or account information to a fake website. Commoncraft has released a ‘Plain English’ video, which provides a visual way of communicating phishing to people and helping them understand…
Step Two will be running a free information session discussing the winners of the 2008 Intranet Innovation Awards in Canberra on Tuesday 11 November from 2-4pm. According to James Robertson of Step Two, the event will include a look at, Transfield Service’s uniquely effective approach to rolling outSharePoint team spaces. Highly successful collaboration amongst cabin…
For an insight into the tools Google uses to create an environment suited to innovation and collaboration within the firewall, visit this presentation on Innovation @ Google.
There are many different approaches to writing a blog post. The Lost Art of Blogging provides an example of one of the more effective in The Homeric way of blogging : storytelling. Humans respond strongly to stories and there is no reason why this technique should be less useful in official communications than in personal ones. After…
Fresh+New, a blog written by Seb Chan from the Powerhouse Museum, has brought to my attention Aza Raskin’s Ubiquity, a very interested look at the possible web of the future, using semantic browsers to provide a more connected experience. More details are in Seb’s post, More powerful browsers – Mozilla Labs Ubiquity, or on Aza’s…
According to the NextGov article Air Force opens bidding for virtual air base, the US Air Force is preparing to launch a virtual air base where airmen will attend courses in a 3D virtual world.Simulators have long been used in training pilots and astronauts, due to the fatal consequences of mistakes by novices. This air…
Brought to my attention by the Victorian eGovernment Resource Centre, the below video from Shel Holzman provides an excellent summary of the value of social media as an set of egovernment tools within government intranets. It addresses common misunderstandings and myths that have limited take-up, case studies of successful social media use and talks through…
A frantic day catching up yesterday, so I did not get to write this post until this morning. On Monday I presented at Ark Group’s Driving Interoperability and Collaboration in eGovernment conference in Brisbane. There was a great line-up of speakers, and I had a long list of take-aways from the day. Here’s my key…
One of the challenges with the Web 2.0 phenomenon is to gather an effective picture of what Web 2.0 actually is, and how it can be applied for the benefit of your organisation and customers. It’s often a case of the Blind men and the Elephant – the view people take away is based on…
Next Monday (25 August) I’ll be speaking at the Ark Group’s conference on Driving Interoperability and Collaboration in eGovernment in Brisbane on the topic of Driving ongoing improvements in online services provision. If you’re attending, please come and introduce yourself at some stage through the conference. If you won’t be there, I’ll be making my…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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