Encouraging innovation in a collaboratively Google world
For an insight into the tools Google uses to create an environment suited to innovation and collaboration within the firewall, visit this presentation on Innovation @ Google.
For an insight into the tools Google uses to create an environment suited to innovation and collaboration within the firewall, visit this presentation on Innovation @ Google.
Last week, I attended and spoke at the International Business Review (IBR Conferences) event: GEN AI Transforming GOVT PA & COMMS 2026: The Future of GEN AI for Public Sector Communications and Public Affairs 2026 Hybrid Conference. I’ve included an excerpt of my presentation notes below for folks who were unable to attend. The AI Whisperer’s…
The process of requesting documents from the government, though enshrined in Australian law, can be difficult for many people – taking significant time, causing significant frustration and resulting in inconsistent and substandard outcomes – as I found when asking government agencies some simple question about which public social media channels they operated and which web…
For a good summary of how organisations should not use social media, check out The Seven Deadly Sins Of Social Media from DJ Francis. This approach applies as strongly in the public sector as it does in the private.
I’ve been reading various views and reflecting on the DataStart competition. There’s a shift I’ve been observing in how some people in government talk about open data that is making me quite uncomfortable. I like that the commercial world is finally taking note of the value of open data and the prospect to build businesses using it….
This morning at the Drupal Downunder event I learnt about the New Zealand Features site which shares recipes for re-usable Drupal code and patterns across NZ government. To me this is representative of one of the significant opportunities I’ve seen for government in Australia emerging out of Gov 2.0 thinking and tools is the ability…
A mistake I’ve seen many organisations make when considering online staff collaboration systems for staff is trying to achieve perfection at the get go – building systems from scratch or investing in high-cost branded technologies that requires significant time to implement and can be expensive to operate and develop. More prudent, in my view, is…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
'; loop.parentNode.insertBefore(w,loop); })();