Wellington city in New Zealand is preparing for its next ten year plan (2009-2019) and has launched a website, Wellington long-term plan, to facilitate citizen involvement in the planning process. The site features an ideas market-based discussion area allowing citizens to suggest ideas, then vote on different suggestions to provide their vision and priorities for…
There’s been a lot of ‘bitsa’ initiatives in Australia around the online channel as both the private and public sector come to terms with the new online options to support communication, collaboration, consultation and engagement. However it’s been rare to see effective integrated use of online channels in a co-ordinated fashion to support ongoing initiatives….
Over in the US Microsoft is running a major campaign targeting government which aims to collect best practice videos from senior IT leaders in the public sector. Based on the premise that shrinking government budgets means that IT has to achieve more with less, the Bright side of Government site aims to, spotlight the “bright…
Marketing just isn’t the same anymore – customers are harder to reach, they trust brands less and spend their time listening to each other rather than to media or to corporate or government marketers and communicators. Yet many comms and marketing people are still stuck on the ‘shout louder and longer‘ theory. If someone isn’t…
Public Sector Marketing 2.0 has published an online video looking at the process government would go through if it was first inventing a STOP sign for traffic intersections. While cynical, perhaps there’s a few grains of truth in the message that sometimes in government we focus on our own importance and processes to the expense…
Reading the Connected Republic this morning, Paul Johnston has written an interesting post, Us Now: On the Road to Self-Organised Government?, about the new documentary, US Now, which explores the power of self-organising groups and what they might mean for society and the public sector. The film has just previewed in London, however clips, a…
Like many other Australians I have a direct link to the recent attacks in Mumbai. One of my family’s friends was trapped in the Taj Mahal hotel. She managed to avoid being taken hostage – or worse. Her husband was out of the hotel at the time and found shelter elsewhere. Fortunately both of them…
Like many organisations, my agency warns our customers about the threat of phishing – where criminals use emails and/or websites to attempt to dupe people into providing personal information or account information to a fake website. Commoncraft has released a ‘Plain English’ video, which provides a visual way of communicating phishing to people and helping them understand…
Thank goodness that another Australian institute has taken the step to start placing a pictorial history of Australia up in Flickr. As reported in the Sydney Morning Herald in the article, Australian history gets Flickr treatment, the State Library of NSW has begun loading its photo collection into the online image library. It can require…
Brought to my attention by the Victorian eGovernment Resource Centre, the below video from Shel Holzman provides an excellent summary of the value of social media as an set of egovernment tools within government intranets. It addresses common misunderstandings and myths that have limited take-up, case studies of successful social media use and talks through…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
'; loop.parentNode.insertBefore(w,loop); })();