There’s a lot of activity in the online forms space across Australian government at present and it is proving to be an area of real cost savings and environmental benefits for public sector organisations at all levels. Business.gov.au has supported a centralised whole-of-government approach to business focused forms for several years now and its forms…
I am a reasonably active LinkedIn user (view my profile here). It’s one of my professional networking tools for keeping track of ‘people of interest’ to me – from business contacts to potential employees and employers. It, and similar social and professional networks, are also useful recruiting tools for managers and HR professionals seeking to…
One of the primary changes resulting from the growth of the internet has been to place professional media tools and distribution capabilities in the hands of individuals. Any individual with access to a computer and internet connection can create and distribute prose, poetry, commentary, software or services to millions at little cost. Add a microphone…
The first public comments from the government on the Gershon Report are beginning to emerge, with The Australian reporting on Thursday, Tanner targets agency wastage in bid to save $1bn. The article basically focuses on duplication of effort and costs by departments who separately procure IT equipment, software, services and office rent. My feeling is that…
Related to my previous post, AZcentral reports that, Death notices removed from county Web site. Privacy concerns and identity-theft fears prompted Maricopa County Recorder Helen Purcell to halt public viewing of death certificates on the agency’s Web site. “There is so much personal information on them: a mother’s maiden name, what they died from,” Purcell…
Over in California a controversy over the level of public access to public information flared up where the The Bee newspaper in Sacremento published a searchable online database of public sector officials and their salaries. The newspaper simply pulled publicly available information together into a single source – no information was assumed or obtained illegally. This has…
Futuregov has an excellent article, An Australia quest for e-health discussing progress in the Australian e-health scene. It is good to see that there is a clear understanding of the need for a national approach – tying states into one consistent system, rather than individually building separate systems in each state at additional cost. In…
On Monday this week United Airlines in the US experienced a 75% drop in their share price (from $12.30 to $3.00 per share). This was due to a 6-year old news story on a newspaper website that was accidentally tagged as current and distributed across the US financial press through Bloomberg’s online News Service. The story has…
Brought to my attention by the Victorian eGovernment Resource Centre, the below video from Shel Holzman provides an excellent summary of the value of social media as an set of egovernment tools within government intranets. It addresses common misunderstandings and myths that have limited take-up, case studies of successful social media use and talks through…
The US Patent and Trademarks Office (USPTO), is trialing opening the patent examination process to public participation. This allows members of the public to review pending patent applications and provide input and feedback into the process of assessing patent claims. In effect, the patent office is acknowledging that the US public has the capacity to…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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