The most exciting change I’m seeing in US politics at the moment is the degree of top level support and enthusiasm for transparency in government. Nextgov has published an article, Obama says he would use IT to open government, which details the strategies the Democrat nominee for President says he will mandate for the US…
The Intranet Innovation Award winners for 2008 have been announced, and their details, together with an executive summary (PDF) containing two case studies of award winners is available at Step Two’s website. The case studies feature an example of collaborative information sharing via a wiki used by staff of one organisation to track competitors and…
Fresh+New, a blog written by Seb Chan from the Powerhouse Museum, has brought to my attention Aza Raskin’s Ubiquity, a very interested look at the possible web of the future, using semantic browsers to provide a more connected experience. More details are in Seb’s post, More powerful browsers – Mozilla Labs Ubiquity, or on Aza’s…
Prescient Digital Media has published a case study on the adoption and success of Intranet social networking and other Web 2.0 technologies at Sabre, the company that runs most of the world’s airline flight reservation systems.Sabre custom-built a solution that supports employees in discovering and sharing information between staff, leading to six-figure direct cost savings…
A mistake I’ve seen many organisations make when considering online staff collaboration systems for staff is trying to achieve perfection at the get go – building systems from scratch or investing in high-cost branded technologies that requires significant time to implement and can be expensive to operate and develop. More prudent, in my view, is…
James Robertson of Step Two Designs has posted about a survey being conducted by Prescient Digital Media exploring intranet use and adoption plans for Web 2.0 technologies. To participate and receive a copy of the aggregate results (plus a chance to win a US$400 prize) complete the short (10 minute) survey.
Cairo Walker of Step Two Designs has written an excellent article on collaboration, looking at the use of digital tools and approaches to facilitating adoption within organisations. Entitled Collaboration: leading by example, the article includes a case study on the World Wildlife Fund detailing how a not-for-profit organisation can productively implement collaboration tools that meet…
There’s still limited activity in the Australian corporate or government blogging area, however in other parts of the world this channel for customer or citizen engagement is growing rapidly. However not all organisations appear to be using the medium well. In July the Wall Street Journal reported on a Forrester Research study of 90 blogs…
I really admired the efforts of our New Zealand cousins in the egovernment arena as I’ve mentioned before. One of their initiatives is their ParticipationNZ wiki, which is allowing NZ public servants to collaboratively develop, assess and reflect on the overall approach to online participation by government agencies. If your agency is considering participating in…
It can be very daunting for communications professionals to build an understanding of the social media landscape, grasping its scope and diversity and use this knowledge to select the right tools to meet their communications needs. On occasion I’ve spoken to other marketers and PR professionals who have said that the sheer diversity and complexity…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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