Are government communicators – and their agencies – perceived as authentic? If you believe the Authentic Enterprise report from the Arthur W. Page society, this is one of the most critical questions for government in the digital age. The report looks at three converging trends for corporate and government communications in the 21st society, The…
I’ve been looking around at some of the interesting social networking tools that are coming onto the market, such as Webjam, for some that could be rapidly implemented within our firewall. I apply some fairly rigorous criteria. Any system must: Meet W3C, Federal, Department and Agency web standards Support at least AA accessibility (and preferably…
This is a fantastic example of how blogs and other Web 2.0 tools can be used to support government initiatives and help reduce project costs. First I should note that I know Nathanael Boehm, one of the members of the project team. He’s an early adopter of web technologies, with a great deal of experience…
I have to admit that for a long time I’ve been a blog skeptic. Who actually sits down at their computer to read someone else’s personal journal? I think this has been one of the barriers I had towards blogging myself – I felt that I’d get better mileage out of talking ideas through with…
Part of my interest in social media at the moment is related to how I’m encouraging its use within our agency. I’m very interested in hearing about what other agencies are doing. At work we have a team rolling out a community of practice using a wiki-based system, with an extranet to follow. I hope…
I’m on a bit of a social media kick this weekend due to all the fantastic resources I’ve found on the topic in the last several days. I wanted to flag a couple of these in particular that I found useful, and may be useful for others. My first great find was a CIO magazine…
Universal McCann have completed some excellent research on social media use based on a sample of 17,000 users across 29 countries. The latest wave was completed in March 2008. The key findings were that blogs and online videos have gone mainstream and are tools that organisations need to consider within their marketing and communications mix….
Stephen Collins of Acidlabs has delivered an extremely powerful presentation on the power of participatory culture and the evolution of social media as an extension of the natural tendency for humans to form communities. These communities empower organisations, fostering a positive culture, improving staff retention, supporting collaboration and breaking down silos – making individual employees,…
Ruth Ellison gave a fantastic talk at BarCamp Canberra looking at user experience design from the perspective of chef Gordon Ramsay’s TV show, Ramsay’s Kitchen Nightmares. Her presentation gave me a new way to look at the topic and a simple way to explain what it is and how it works for people unfamiliar with…
Blogging is still a new phenomenon for many people, while it has been around as an activity for thousands of years in a paper form (diaries) and public ‘blogging’ existed long before the internet in the form of biographies, newspaper columns and radio shows. Given there are reportedly 112 million blogs active, and thousands of…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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