Innovative Intranets
Here are some great ideas from Step Two Designs in a presentation resulting from their Innovative Intranets Awards this year. It includes a voiceover from James Robertson What do innovative intranets look like?
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Usability Rules – OK?
My Agency has just finished a nine-month long independent expert usability review of all of our online properties – website, intranet and secure online transaction service. Needless to say most of the results matched what we already knew our website needs more of a customer-focus and is due for a facelift, our intranet needs reorganisation…
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New ActewAGL epayment site
A quick plug for an organisation I used to work for, ActewAGL, the integrated utility provider in the ACT have just released their new-look epayment website. It’s a great example of a balance between effective design, usability and the corporate profit motive. While I personally have a few small quibbles with the design (for example…
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eGovernment in Australia is like a chocolate éclair
There is some exciting activity happening in the Australian eGovernment scene. States such as Victoria, Queensland and WA have taken major steps to standardise their online approaches across departments. At local level South Australia has introduced a phenomenal content management system that allows every council to have a well structured website, providing access to the…
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Dummies’ Guide to Social Media
Commoncraft have made another fantastic video, this time focusing on Social Media. This (older) presentation is also a great Dummie’s Guide to social media: Social Media and Marketing: Evolution or Revolution?
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NZ government website assessment – when did Australia last do this?
New Zealand is holding its 2008 web site assessment, looking at 500+ websites in the government domain, testing them against ten simple accessibility principles. When was the last time Australia did a similar review?
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Getting (web) content right!
Here’s a great presentation from Donna Spencer (formerly Donna Maurer) discussing how to get content right. http://maadmob.net/donna/blog/2008/web-directions-ux-getting-content-right The key things she picks on are: The reader is important – you’re not Really think about what the reader wants to know Write as you speak – with a real voice Use images as well as words…
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Managing taxonomies
I found this an interesting article on a systemic way to manage taxonomy creep. Managing taxonomies
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What are Australians doing online?
Hitwise has provided a great piece of insight into what activities Australians are actually doing online in their February monthly newsletter. If you don’t subscribe to Hitwise’s service – which is not cheap – their newsletter is a great free way to keep an eye on some of the key trends in Australian online traffic….
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The four purposes of an Intranet
As always James from Step Two Designs is both thought provoking and slightly controversial in his down-to-earth approach in this presentation, The four purposes of an intranet. Content Communication Collaboration Activity He makes a very good case for the areas which deliver the most ROI for an organisation. It comes with voiceover which makes it…