Dummies’ Guide to Social Media
Commoncraft have made another fantastic video, this time focusing on Social Media.
This (older) presentation is also a great Dummie’s Guide to social media: Social Media and Marketing: Evolution or Revolution?
Commoncraft have made another fantastic video, this time focusing on Social Media.
This (older) presentation is also a great Dummie’s Guide to social media: Social Media and Marketing: Evolution or Revolution?
The NSW Board of Studies has launched the 2009 Premier’s ANZAC Memorial Scholarship students blog. The blog features personal accounts by senior high school students selected to go to Gallipoli to participate in ANZAC Day commemoration activities. The blog is a very personal way of connecting students with Australia’s past, supporting the scholarship goal of…
The US government has recorded the second consecutive increase in satisfaction, to an average 73.5 percent in the latest E-Government Satisfaction Index, part of the broader American Customer Satisfaction Index (private sector website satisfaction is at 80 percent). As reported in CRM Buyer, 25 percent of sites achieved a rating over 80 percent. The feature…
In June Baltimore Police Department hit a milestone on Twitter, reaching 50,000 followers. In celebration of this, they released the following video, reflecting the department’s achievement and thanking the community for helping them make Baltimore’s streets safer. It is an awesome video and I totally support and respect organisations celebrating like this. It’s important for…
With the vast array of online social media tools now out there, it’s inevitable that a few individuals will use them in a malicious way to discredit organisations. Where organisations are not keeping an eye on these online channels, there is the possibility that the impact of comments – made in public to large groups…
This is a very worthwhile event with a simple theme. As described on its website, what you need to do on 1 August 2008 is: Find a usability problem – it could be a poorly designed toaster, a confusing or redundant letter from your bank, or even a problem with your experience boarding, flying and…
Innovation is one of the global buzzwords today. From Parliament House in Australia to the remotest regions of Africa, the world is talking about innovating to solve old problems using new techniques and emerging problems using old ideas in new ways. As a career entrepreneur and innovator, I’m supportive of these innovation agendas – innovation…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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