It has taken me a little while to post about this report, as when I first saw the media release in my webfeed I mistakenly thought this was news about the previous survey. However having finally caught up, thanks to the eGovernment Resource Centre, I’m pleased to see that the 2008 eGovernment survey shows the…
A great resource has been released via the Public Works Group to support people totally new to the concepts of Web 2.0 or social media. Named, Your Social Media Journey Starts Here, the publication provides a basic guide to the latest online trends and how people are using the web to achieve their business and…
The International Association for Public Participation has developed a Community Engagement Spectrum (PDF) to assist public servants in selecting the right approaches to use in different forms of public engagement. The Online Community Consultation blog has built on this, with a post, Which Online Tools are Right for your Project? detailing a chart of some…
Like many other Australians I have a direct link to the recent attacks in Mumbai. One of my family’s friends was trapped in the Taj Mahal hotel. She managed to avoid being taken hostage – or worse. Her husband was out of the hotel at the time and found shelter elsewhere. Fortunately both of them…
It can be a challenge for government agencies to get the level of buyin required to build or buy the infrastructure required for online consultation. Questions get asked at senior levels around security and privacy, the risk of consultations being hijacked, the level of resourcing required, the concern about publicly getting few (relevant)responses or contrarywise…
Ari Herzog has begun a series on social media best practice in his blog, AriWriter. Kicking it off is a fascinating interview with Utah’s Chief Information Officer, David Fletcher, providing an insight into how Utah has implemented its online strategy, taking it to win the Best of the Web award for US state governments twice…
A debate has been going on in Europe recently regarding which comes first – successful Web 2.0 egovernment, or citizen-centric and transparent government. One argument goes that government must first undergo cultural change in order to deliver effective Web 2.0 services. The other is that government will undergo cultural change through releasing Web 2.0 services….
Following up from AGIMO’s ‘consultation blog consultation’, The Australia has reported that the Finance Minister has indicated that the Federal government will be trialling public consultation via Web 2.0 tools in 2009. The article, Tanner eyes web 2.0 tools, begins the process of setting a direction for the Federal government, with Minister Tanner stating, “The…
FCW.com has reported in, Navy encourages use of Web 2.0 tools, that the US Navy’s CIO Robert Carey, the first government CIO to publish a public blog, has endorse the use of Web 2.0 tools to improve communication and collaboration. Tools that include wikis, blogs and Web feeds will give warfighters seamless access to important…
A public wiki has been created to capture examples of best practice Government 2.0 initiatives from around the world. It’s just starting out but already has some great examples of how different governments are using tools like blogs, wikis, video and social networks to achieve their objectives and better service customers. If you have an…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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