I keep an eye on my agency’s Wikipedia entry to make sure the information it contains is timely, factual, apolitical and objective. Where possible I try to edit it as little as possible, allowing the community of Wikipedia to determine what is relevant in the entry – we have our own website for detailed information….
The McKinsley Quarterly has published a very interesting piece on the future of innovation, The next step in open innovation. This explores the concept that companies – and government departments – have traditionally been ‘closed shops’ for innovation. All their innovation has occurred internally with few linkages to the work underway at other organisations. However…
I’ve been looking around at some of the interesting social networking tools that are coming onto the market, such as Webjam, for some that could be rapidly implemented within our firewall. I apply some fairly rigorous criteria. Any system must: Meet W3C, Federal, Department and Agency web standards Support at least AA accessibility (and preferably…
New Zealand is a beautiful place to visit and I have fond memories of my last trip there. It also happens to be one of the most happening places in eGovernment, at least in this part of the world. In fact I feel a little disappointed in Australia’s progress at the national level compared to…
Part of my interest in social media at the moment is related to how I’m encouraging its use within our agency. I’m very interested in hearing about what other agencies are doing. At work we have a team rolling out a community of practice using a wiki-based system, with an extranet to follow. I hope…
I’m on a bit of a social media kick this weekend due to all the fantastic resources I’ve found on the topic in the last several days. I wanted to flag a couple of these in particular that I found useful, and may be useful for others. My first great find was a CIO magazine…
This post was triggered by a question post over at Strange Attractor, asking Why isn’t social software spreading like wildfire through business? This is a question I have considered as well, in the last year from a government perspective. It particularly puzzled me late last year when I made unsuccessful efforts to get a wiki…
I’ve been watching the campaign for the Democratic nomination for the US presidency with ‘shock and awe’. This has been the first election to see social media become a significant factor in the outcome – even (in many commentators’ opinions) the deciding factor. There has been very little coverage of this in Australia and I’m…
When I joined the public service a few years back I was very pleased to discover that my agency was very proactive about engaging stakeholders when creating products and services for our customers. The agency was still using 20th century methods to achieve these outcomes and was making no use of online collaborative groups or…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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