I have a very strong view on who owns a government agency’s website – it’s operated by the agency on behalf of the public. The teams who look after the code, functionality, design and content are custodians and gatekeepers who ensure that the website; works (is online 24/7) meets all required standards uses appropriate current…
How do you rate your agency in the online world? I currently use a lot of different tools to build a picture of how our agency is doing, but I have not yet unified these into a simple set of metrics that tells me how we’re doing. Tools I use to rate my agency online…
An interesting article was released in the Yale Journal of Law & Technology earlier this year discussing a view that government should focus on providing usable data online rather than full-blown websites. Titled Government Data and the Invisible Hand , the premise was quite simply explained in the abstract: Rather than struggling, as it currently…
A quick addition to my post on real-time government, here’s more background on how online technologies are being used to enable real-time government. Watch Congressman’s Culberson video stream for an explanation of an approach he’s using to reach his constituents as a ‘real-time representative’.
I’ve noticed a tendency in Australia for government agencies to focus on having their websites work perfectly in Microsoft Internet Explorer, but not always quite so well in Firefox, Safari, Opera or other web browsers. This isn’t limited to the public sector, private sector organisations face the same issue of cross-browser compatibility. On one hand…
To provide a little background, Funnel Back is a search technology developed and commercialised by CSIRO. It has been deployed in Australia.gov.au as their Whole-of-Government search technology as my agency’s website search tool (as a hosted solution) and in many other agencies and companies across Australia and other countries. It’s a reasonably good search engine…
I heard some good reports from people who attended Web Directions Government back in May. For those of you, like me, who missed it, Web Directions South has made a number of the presentations and podcasts available online via their blog, Web Directions Government resources now online.
Earlier this year The Economist released a special report on egovernment, entitled The Electronic Bureaucrat. The report’s conclusion was that whilst there were a few good examples of egovernment initiatives, most could not be considered successful. It’s a fascinating read regarding international views and experiences in the area and flags changes that government needs to…
I’ve seen a lot of hype about SharePoint, Microsoft’s solution for, well, just about anything related to online. The product has been promoted as a Information Management system, as a Web Content Management system (Web CMS), as a replacement for shared drives and file systems, as an enterprise search tool and even as a platform…
Google looks to be entering the market Hitwise and Neilsen are already competing in – audience tracking online, as reported in the Wall Street Journal, Google to Offer a Tool To Measure Web Hits. This differs from web log reporting in that it tracks website visitors across different websites to provide a behavioural picture of…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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