Chris Quigley of Delib is in Australia at the moment, on a trip around capital cities talking about Open Government from a UK and US perspective. Today and tomorrow he’s in Canberra meeting with various people around the traps (and speaking at the Gov 2.0 lunch). Tonight, to welcome Chris, we’re having informal drinks at…
The National Association of State Chief Information Officers (NASCIO) in the US has released an excellent report, NASCIO: Friends, Followers, and Feeds (PDF), which looks at social media adoption by US states, identifying best practice and sharing knowledge on how tools are being deployed. To quote the report, The survey examined adoption trends, current applications…
There’s still people who believe the internet and social media are flash-in-the-pan technologies – or simply aren’t relevant to their role. This group doesn’t include most senior executives at organisations around the world, as this McKinsey report indicates. The rise of the networked enterprise: Web 2.0 finds its payday (PDF) provides insights from 3,200 executives,…
There’s still talk, from time to time, about the digital divide between internet users and those without internet access. It is said that the divide will produce a long-term group of privileged people with ready access to the world, while leaving those in remote areas, with low literacy or low incomes, trapped in a cycle…
Commoncraft, one of my favourite instructional video developers, has created a new video on Social Media and the Workplace. In about four minutes it provides an excellent summary of how social media can be used to address reputation issues, provide customer service and otherwise support organisations in a managed and safe manner. Unfortunately the video…
Based on information I’ve collected over the last year, and using the data collected via the Vic Government, I have prepared a Google Spreadsheet designed to identify who in the Commonwealth Government is using which social media channels in their activities. It is fairly basic at this stage; it is only Commonwealth for now (sorry…
There’s a fantastic series of articles being published over at FutureGov Asia-Pacific at the moment, introducing some very interesting perspectives on social media and government. One asks, Should policy be debated in social media?, providing perspectives from senior leaders in different jurisdictions across the region. There is a fair amount of diversity in the viewpoints,…
The NSW government has introduced a new service where people can provide suggestions on what government information they would like to access via a web or mobile front-end. Thus far the eight suggestions focus heavily on public transport information – knowing when and where buses, trains and ferries may be found. You can add your…
I hear a great deal of discussion by colleagues (and have engaged in it myself) about the lack of trust within organisations. “There’s all this process because our senior leadership doesn’t trust its own staff.” “If they’d just trust the [Communications/Web/IT/Finance/Procurement/Program/Policy] team – we know what we are doing and have some very talented people…
If you do not embrace social media soon, the digital divide in your country will be dwarfed by the divide between your country and the rest of the world.Chris Moore, the CIO of Edmonton Canada, as reported in FutureGov Magazine. When people ask me to consider the risks of government agencies engaging with audiences via…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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