A couple of weeks ago I had one of the most traumatic experiences a citizen can have with government, the type that can shake one’s faith with the system to the core… My garbage wasn’t collected on schedule. Just like any other week I put out my garbage and recycling bins on Wednesday night. On…
I founded a number of innovative companies during the 1990 and 2000s (and even at school in the 1980s), so have a deep and abiding interest in inspiring and promoting innovation in public sector workplaces. As such, with the release of the Public Sector Innovation Toolkit, I thought I’d share an approach to managing innovation…
While this post is a little outside the usual topics I cover in this blog, I thought it touched on enough to publish it. Also it is so long that The Drum may not publish it as a comment on their article Murdoch kills paper, bodycount continues – and note that if it is published,…
Ovum has published an interesting article by Steve Hodgkinson on Co-production: the new face of public services. In the article Hodgkinson concludes that, Agencies now need to nurture and embrace co-production by design, or risk either failing to harness this new resource or being left behind like old-style monopolists in an increasingly dynamic and competitive…
July’s Gov 2.0 Canberra lunch will feature a presentation by Margaret Manning, global CEO and co-founder of Reading Room, a digital communications agency with offices in London, Manchester, Australia and Singapore. Margaret will be speaking about what comes beyond social media. Full details are below. Online Ticketing for Gov 2.0 Canberra Lunch – July 2011…
If you’re not watching the #gov2au hashtag, you might be interested in the latest support information from Twitter – how to use the service effectively for newsrooms. Twitter for Newsrooms provides information on using Twitter to search for news sources and breaking news, how to tweet effectively and engage an audience, branding, publishing via Twitter…
Tonight the Department of Innovation, Industry, Science and Research has released the Public Sector Innovation Toolkit website. The website is part of the APS-wide innovation agenda, designed to help public servants develop and apply innovative solutions. Published under a Creative Commons Attribution license, the Innovation Toolkit is being used to, provide information about the innovation…
The EU Government’s 2009 Directive banning “unnecessary” cookies in websites (if the site doesn’t ask users to accept the cookie first) has just begun coming into effect – causing havoc and distress amongst European webmasters. Cookies are small text files that websites store on a user’s computer in order to reduce the need for users…
It can be difficult to get a perspective on the Government 2.0 activities in non-English speaking countries. However thanks to Francis Irving, who posted an account in the My Society email list in the UK, forwarded to the OpenAustralia Community list in Australia, here’s a very interesting mini case-study on one initiative in Latvia. In…
As a follow-up to my post last week Familiarity trumps understanding (dealing with Neophobiacs), John Sheridan has made me aware of a Sydney Morning Herald article by Chris Berg on One hack of a crime wave, or so they say. The article argues that while claims have been made that online hacking and cybercrime industries…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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