The European Journal of ePractice has published an intriguing article by David Osimo exploring a new approach to benchmarking eGovernment provision in the Web 2.0 world. Moving away from measuring the number or complexity of government services made available online, David proposes that the transparency of public data should be considered as a flagship goal…
Jonathan Zittrain’s new book, The future of the internet – and how to stop it, presents a compelling picture of how the internet has evolved from the ‘sterile’ and unchangeable computer systems of the 1960s and 70s into a ‘generative’ environment, enabling individuals around the world to freely develop applications and services and distribute them…
Google is releasing the beta of its first web browser on Tuesday 2 September – US time, and if the media information Google has released is accurate, the product could reshape the face of web browsing over the next few years.Google Chrome is the company’s first foray into the web browsing market – but represents…
Brookings University recently released its report Improving Technology Utilization in Electronic Government around the World, 2008 (link to PDF). This ranks the government websites of 198 nations, reviewing 6-10 sites in each nation. Australia ranked 6th, behind South Korea, Taiwan, the US, Singapore and Canada, up from 8th position last year. As a benchmark this…
I really admired the efforts of our New Zealand cousins in the egovernment arena as I’ve mentioned before. One of their initiatives is their ParticipationNZ wiki, which is allowing NZ public servants to collaboratively develop, assess and reflect on the overall approach to online participation by government agencies. If your agency is considering participating in…
The last few days have seen a number of media reports criticising the new Federal government Grocery choice website. Amidst the noise there are several key takeaways for public sector website managers. Note that I’m not involved with the Grocery choice website or program. I’m commenting from the perspective of a public sector web manager…
Earlier this month AGIMO released a report regarding consultation with government online. This concludes a yearlong consultation program during which AGIMO has consulted a range of stakeholders to assist development in the online consultation space. It’s taken me a little while to get to it, but the report has been very useful in directing my…
ForeSee Results has just released the findings of the latest quarterly US eGovernment satisfaction survey, looking at citizen satisfaction with over 100 US government websites. Available as a PDF download, the E-Government Satisfaction Index (PDF 1.2Mb) uses a uniform system to compare satisfaction across US sites and was selected as the US government’s standard measure…
These days the majority of postal mail people in Australia receive is either advertising material or bill. In the future, this may be cut even further to only ads. In the European Union there’s a major project underway to create a whole-of-government standard for all EU government invoicing, that can also be propagated across the…
Over in the US, Nextgov has released an online tool explicitly for US public sector website administrators can use to check the security of their website versus the stipulations of the 2002 Federal Information Security Management Act. As hackers do not restrict themselves to national boundaries – or to government legislation – this tool is…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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