Social Media Governance recently released a list of 106 social media policies that can be drawn on, including nearly thirty from government (including the APSC’s Circular 2008/8: Interim protocols for online media participation). A lot of Australians now use social media – including staff in your Department, your customers and clients and many of your…
In a recent submission (PDF) to the Federal government’s Inquiry into the effectiveness of House Committees, I C Harris, the Clerk of the House, suggested that Technological developments offer tremendous potential to extend the reach of communities work in times of community participation. The submission provided an example of how one government committee had successfully…
Various research reports have indicated that at least 50% of Australian internet users participate in social networks. Forrester’s Groundswell profiling tool suggests that 23% of Australians aged 18+ actively create content online; 31% are ‘critics’, providing comments and feedback online; and 50% are ‘joiners’ of social networks, forums and online groups. So should we expect…
MIT have developed an interesting visualisation tool which can be used to map various online statements about an individual and present a chart which provides a view on what is known or believed about them. While it’s really a toy at this stage, it shows the potential for mapping the view of the public towards…
Speaking with the locals can be one of the most rewarding – and most frustrating – experiences when traveling to foreign-language countries. If you make an attempt at their language – no matter how feeble – they will generally respect your efforts and go out of their way to be helpful. However if you simply…
If you, like me, aren’t able to make it down to Parliament House in Sydney for Gov 2.0 NSW Public Sphere today, at least try to follow the Twitter stream (search on the hashtag #nswsphere), watch the video stream or listen to the audio stream for the day (details to be provided in the NSW…
Watch the video below, then I’d like your opinion.
When I wrote my first online community engagement strategy for Telstra’s Wireplay service in 1997, one of the factors I considered was how to ‘complete the loop’ – integrate inbound and outbound online channels to reach, engage and promote interaction across the widest possible audience. In those days we used mass media, product sponsorship and…
The Sunlight Foundation has announced the three finalists for the Apps for America 2 competition. These finalists represent the best online social innovation sites developed by Americans to make the US government more transparent. I’m hoping that we’ll soon see a similar competition held here in Australia.
Jeff Bullas has written a fantastic post, 28 Reasons Why The CEO Is Afraid Of Social Media, which lists many of the reasons given by organisations when resisting getting involved with online social media. While he’s followed up with another great post addressing many of these concerns, 9 Ways To Convince The CEO To Use…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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