I’ve posted earlier about how the Holz and Hobson report picked up on one of my posts and decided to use it as the central topic of one of their radio shows. The show was held a little over a week ago, and I realised I’d not yet linked to it in eGovAU, so here…
The most exciting change I’m seeing in US politics at the moment is the degree of top level support and enthusiasm for transparency in government. Nextgov has published an article, Obama says he would use IT to open government, which details the strategies the Democrat nominee for President says he will mandate for the US…
MarketingVox has release the article, Marketers’ Top 10 Wish List for Agencies of the Future, which reports on a US survey sponsored by Sapient of two hundred CMOs (Chief Marketing Officers). The report indicates that more than a quarter of marketers said that half to all of their marketing is now done via digital channels….
Brought to my attention by the Victorian eGovernment Resource Centre, the below video from Shel Holzman provides an excellent summary of the value of social media as an set of egovernment tools within government intranets. It addresses common misunderstandings and myths that have limited take-up, case studies of successful social media use and talks through…
One of my mantras in professional life is ‘you can’t manage what you don’t measure‘. Therefore it always worries me when I encounter organisations or individuals with a less than firm grasp on how to measure the success or failure of their online properties. Depending on the type of web property, different metrics are most…
The UK has been operating an online ‘television’ channel for public servants, LocalGovTV, featuring government initiatives and egovernment examples for some time now. The service has now launched a regular news channel featuring the latest news on public sector developments within the UK. While it is necessary to register to view the service, it contains…
It can be very daunting for communications professionals to build an understanding of the social media landscape, grasping its scope and diversity and use this knowledge to select the right tools to meet their communications needs. On occasion I’ve spoken to other marketers and PR professionals who have said that the sheer diversity and complexity…
The online talkback radio program, The Hobson & Holtz Report, will be spending an hour discussing the topic of my blog post on the relationship between a strong commitment to internal communications and an effective intranet. The program, presented by Shel Holz in California (US) and Neville Hobson in Berkshire (UK), discusses public relations and…
The Victorian government has impressed me for several years for their commitment to the effective use of the online channel in government initiatives. Their Graduated Licensing System (GLS) for young drivers has been extremely well-supported online, with one of the most creative approaches to the channel I’ve seen in government. I don’t know the budget…
A quick addition to my post on real-time government, here’s more background on how online technologies are being used to enable real-time government. Watch Congressman’s Culberson video stream for an explanation of an approach he’s using to reach his constituents as a ‘real-time representative’.
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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