Delib’s Chris Quigly has released the edited Australian digital democracy mini-documentary that he recorded earlier this year with a number of Government 2.0 leaders (plus myself) across Australia. The nine minute mini-documentary provides an interesting perspective on Gov 2.0 approaches and trends in Australia. It also provides a defining view from the outside – how…
Government is the master of the written word. Across Australian governments we probably produce billions of them each year, carefully organised into documents designed to impart knowledge and influence decisions. If you were to consider a medium-size agency producing, let’s estimate, twenty 100 page reports each year, fifty 2-page media releases and 200 4-page minutes,…
Almost exactly a year ago (on 28 October 2009) I posted a set of four videos from the ‘Shift happens’ and ‘Did you know?’ series, mapping the changes in society and growth of the internet through a range of statistics. It is time to update this – with the latest videos on the same topic…
There’s been a recent effort begun to bring AIMIA (the Australian Interactive Media Industry Association) to the ACT. Coordinated by Reading Room, this is quite important to help improve education and standards in the interactive services being developed by government agencies and their agencies. To find out more, and to get involved, visit AIMIA in…
Similar to my listing of twitter accounts from Australian Federal, State and local government agencies, I’m attempting to put together a listing of Australia’s government-run Facebook pages and YouTube channels. This is a big job and I’d appreciate your help. If your agency operates one or more Facebook pages or YouTube channels, or you are…
When organisations hire accountants they are allowed to use specialist financial software to do their jobs. When organisations hire customer service representatives they are given training and scripts and are then allowed to speak to customers on the phone – monitored for performance reasons but free to communicate in appropriate ways without approval of every…
This week a colleague made me aware of a study conducted by Nielsen in April which found that online video ads were significantly more effective than TV ads amongst US viewers. Reported at ClickZ (but for some reason not widely reported by traditional media), the article states that, The research company conducted over 14,000 surveys…
If you’re interested in advertising and maybe even watch the Gruen Transfer, don’t forget to keep an eye on their web-only content, particularly the Gruen Sessions. The latest session discusses Tourism Queensland’s “Best job in the world” campaign, one of the best examples of how to use social media to generate interest and consumer choice…
Four years ago Government 2.0 was a barely known concept in Australia and social media was regarded by many in Canberra as a youth fad. President Obama made social media ‘cool’ for politicians by using it as a key plank in his run for office. Since his election he has spearheaded a Gov 2.0 agenda…
The last week has seen several incidents where members of Australian political parties has been suspended from social networking sites and outed in the media for making controversial comments. Most recently Nick Sowden, a Young Queensland Liberal National Party member, referred to US President Obama as a ‘monkey’ on Twitter. His tweets were widely discussed…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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