Some of the practical benefits for government of online social media are beginning to emerge from various jurisdictions around the world. One that has particularly struck me as very positive is the use of online media by Washington DC to convince felons to voluntarily turn themselves in. Written about in Using Social Media to Improve…
A report has been co-published by the Hansard society and Microsoft discussing how UK Members of Parliament are using the internet and providing strategies on how they can better use the internet to engage with their constituencies and with interest groups. It’s been highlighted already in the Victorian eGovernment Resource Centre, and discussed widely in…
The music industry has a maxim – most people prefer to buy and listen to the music they listened to in their late teens or early twenties. Of course they still listen to, enjoy and buy other music, but at the end of the day the Beatles, BeeGees, ABBA, the Rolling Stones and other bands…
It has taken me a little while to post about this report, as when I first saw the media release in my webfeed I mistakenly thought this was news about the previous survey. However having finally caught up, thanks to the eGovernment Resource Centre, I’m pleased to see that the 2008 eGovernment survey shows the…
Edelman Digital has published a paper that really drills into the strategy and tactics used by Barack Obama in his campaign to be nominated and then elected as US President. Entitled, The Social Pulpit: Barack Obama’s Social Media Kit, the techniques used by Obama’s online campaign staff, led by one of Facebook’s founders, are useful…
About this time last year Laurel Papworth reported that Facebook listed over 2 million Australians as members in a post in her blog titled, Australia has over 2 million Facebook members. I’ve just rechecked this figure, using the same approach as Laurel (via Facebook’s ad tool), and found that Facebook now lists 4,252,860 Australian members…
Governments collect and distribute a massive amount of public data each year. It is a continual challenge to make this data accessible and usable for citizens, commercial organisations, researchers, scientists and policy makers. This challenge isn’t limited to a few dedicated statistical organisations, such as the ABS. Many other government departments collect, collate and publish…
Jane McConnell of NetStrategy jmc has released the Global Intranet Trends for 2009 report. As one of the participants in the survey, my agency received the report last week. I personally found the report provided an excellent insight into current intranet best practice and the shared challenges of intranet managers around the world. It’s worth…
I’ve been reading an article in the New York Times regarding the public competition Netflix has been holding. The competition, named the Netflix Prize, has a prize of US$1 million for the individual or group who can improve their movie/TV recommendations engine by 10%. The article, If you liked this, sure to like that, discusses…
This is based on some thinking (and rewriting of a reply) around a post by Stephen Collins from Acidlabs on the topic of how and why to implement ‘Enterprise 2.0 technologies in organisations, entitled Enterprise 2.0 – Identify problem. Determine solution. Then tools. Stephen was making a good point – that it is important to…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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