I’ve written this post based on my comments in response to the post at the Gov 2.0 Taskforce site, If I could start with a blank piece of paper… (part 2). In that comment I made a point that it is relatively easy for government agencies to technically adopt Gov 2.0 approaches. The technology, legal…
Information Victoria, in the Department of Innovation, Industry and Regional Development for the Victorian Government has released a report, Web 2.0: The New Tools for Democratic Conversations – A snapshot of Initiatives in Government. Available at Victoria’s eGovernment Resource Centre (using the link in last paragraph), the report provides an excellent snapshot of many of…
I found an interesting post on Govloop the other day by Martha McLean, Bureaucracy 2.0 – make sure your team is ready to stand and deliver. This identified a challenge that is facing public servants – do we prepare our teams to engage in Gov 2.0 activities (possibly preempting the need), or do we wait…
Kommein is currently holding a Community Manager’s survey to build a picture of the role across different organisations around the world. To quote their request, Are you a community manager? If so, we’re interested in learning about your experience. We’ve put together a survey for community managers that will tell us a little something about…
The Interative Advertising Bureau (IAB) has published guidelines for best practice in social advertising, prefacing it with the statement, Social media has overtaken email as the most popular consumer activity, according to a recent Nielsen study If your department or agency is looking to use any of the online social channels that now exist, from…
Andrew Krzmarzick has posted an interesting article on his
A study of 4,000 UK adults has found that 42 percent had used the internet to access information about government or local council services, or completed a government form or process online in the last year. This shot up to 55 percent amongst adults with home internet access. The study, conducted by OfCom also indicated…
Last year I posted about redesigning sites to put customers at the centre of the universe. At the time we were reviewing my agency’s primary site based on usability research and surveys. Through these our customers had indicated that the site was perceived as about us rather than about them (the tools and information they…
The Tribalisation of Business is holding its second annual survey on social media use within organisations. If you run communities or leverage social media as part of your business you can participate in the 2009 survey here. Sponsored by Deloittes, Beeline labs and the Society for New Communications Research, the 2008 survey had some very…
The Waseda university in Japan has released its 2009 Waseda University International e-Government Ranking, the fifth consecutive report on how 34 leading countries are progressing in their egovernment activities. Australia managed to reach 13th position, down from 7th in 2008. In fact Australia experienced the second greatest year-on-year fall in ranking of any country (only…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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