The World Internet project recently released its Australian report (PDF), providing a mid-2007 view on how Australians access and use the internet. The report indicates that, at August 2007, 72 percent of Australians used the internet (increasing to 86% when considering those in full employment), and highlights known divides in usage based on income and…
A debate has been going on in Europe recently regarding which comes first – successful Web 2.0 egovernment, or citizen-centric and transparent government. One argument goes that government must first undergo cultural change in order to deliver effective Web 2.0 services. The other is that government will undergo cultural change through releasing Web 2.0 services….
Long-serving public servants are familiar with the challenge of balancing customer, agency and political wishes, with a clear understanding that the role of the public service is to implement the policies of the government of the day and not to be customer advocates or lobbyists. In the commercial sector similar challenges are often faced between…
With the conclusion of the US Presidential race, commentators are turning their attention to an analysis of how a relative newcomer could first defeat a more experienced contender for the Democratic nomination (Hillary Clinton), and then achieve a victory over an even more experienced Republican candidate (John McCain), albeit on the back of extremely low…
Social networking is still often considered a pastime of the young or frivolous, however, like other new technologies before it, the extent and rate of adoption of social media tools is phenomenal. The ‘Other’ James Brown, an active UK eGovernment blogger, has published the following list of the top 13 countries by population, including active…
WebProNews has reported that based on comScore statistics, more than 14.5 million internet users visited blogs in August 2008, 41 percent of active internet users. That’s around 25 percent of the entire UK population. “Blogs have become part of the essential fabric of the Internet today,” said Herve Le Jouan, Managing Director, comScore Europe. “They…
A useful article in MyCustomer.com outlines how egovernment has become a central plank in the UK government’s drive to provide, Service, service, service: The new public sector mantra The article looks at how the focus has shifted in the UK from the 2005 aim to get all services online to use the online medium positively…
While in Australia Malcolm Turnbull is the latest Australian parliamentarian to join Twitter (at http://twitter.com/TurnbullMalcolm), in the US the public sector is now applying the tool for everything from crime updates and traffic alerts to the daily schedules of US governors.The US public sector is beginning to discover that Twitter and other microblogging services are…
The French government has introduced a Web 2.0 portal featuring a forum, wikis and video to support debate on their digital strategy and encourage ideas outside traditional ‘government-think’ limits. As discussed in The Connected Republic, the French site is at http://assisesdunumerique.fr/forum/.
The UK government is working towards the pilot of a ‘Digital mentoring’ system to support people on the wrong side of the digital divide to cross over. As discussed in Connected Republic, Digital Mentors, the white paper for the initiative states, Government will pilot a ‘Digital Mentor’ scheme in deprived areas. These mentors will support…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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