Nick over in the WA egovernment blog Web 2.0 showcase, posted an excellent article back in August entitled, Selling the idea of a social media strategy. This focused on approaches for encouraging government departments to look at social media – at least as a research tool to understand what people were saying. Nick referred to…
It has always struck me as a little contradictory that while one of the government’s primary goals is to build citizen awareness of various services, issues, initiatives and opportunities, at the same time many government communications and publications (than need to be) are protected under rigid copyright disclaimers. I’ve even seen situations where government agencies…
This is based on some thinking (and rewriting of a reply) around a post by Stephen Collins from Acidlabs on the topic of how and why to implement ‘Enterprise 2.0 technologies in organisations, entitled Enterprise 2.0 – Identify problem. Determine solution. Then tools. Stephen was making a good point – that it is important to…
The British government is funding a campaign, CivicSurf to teach British local politicians how to blog. It would also be useful to public servants in understanding and communicating the benefits of blogging (as well as how to become bloggers themselves). Thanks to Stap isi for referring me to the site. The campaign includes the website,…
A debate has been going on in Europe recently regarding which comes first – successful Web 2.0 egovernment, or citizen-centric and transparent government. One argument goes that government must first undergo cultural change in order to deliver effective Web 2.0 services. The other is that government will undergo cultural change through releasing Web 2.0 services….
It’s good to see Australia being an international leader in the egovernment space. As reported in the Daily Star’s Technews, the ANU’s National Centre for Information Systems Research (NCISR) completed training 99 Bangladeshi key decision makers and officers in the strategy and management skills necessary to improve the effective use of ICT in public sector…
Google has released into beta a set of major improvements to Google Analytics that will make it an even more robust web metrics tool. Including advanced data segmentation, data visualisation using ‘motion charts’, improved adsense integration, a more advanced administration console and an API for enterprise integration, this is the largest upgrade of Google Analytics…
The French government has introduced a Web 2.0 portal featuring a forum, wikis and video to support debate on their digital strategy and encourage ideas outside traditional ‘government-think’ limits. As discussed in The Connected Republic, the French site is at http://assisesdunumerique.fr/forum/.
I find egovernment an exciting area to work in. It offers benefits to citizens and businesses in reducing the time and cost of engaging with government It offers benefits to taxpayers due to the cost savings achievable within the public sector and the ability to improve transparency in government. It offers benefits to individuals and…
AGIMO’s Australia.gov.au portal has received kudos recently from the US’s Government Technology publication in an article, Australia National Web Portal Links Citizens to Government Services. It’s good to see Australia’s achievements recognised overseas and I hope to see more of this as the AGOSP initiative rolls out some impressive new functionality into the site. I…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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