It looks like in the US state governments are now actively using Twitter as a tool to get messages out into the public eye. As mentioned by Static{fade} in eGov status updates via Twitter, a number of states are using it to make official announcements, distribute media releases and engage with stakeholders and citizens. Given…
This post in Shifted HR reflects an area I have my eye on – Recruitment in the Australian Public Service In Allison’s words: HR areas in APS agencies need to stop focusing on the process of recruitment and use technology to do this. They should be focusing their energy in supporting, educating and training line…
A big issue in government, as in the private sector, is the drain of experienced older people as they decide to change lifestyles. Dow has followed an interesting strategy of developing an alumni social network, which helps keep ex-employees – both retirees and others – linked into the organisation. This keep their experience on tap…
CAPTCHA is a security technology for websites that works by making users verify they are a human by typing in a random string of letters or numbers displayed in an image. You could consider it a Turing test for humans. It is now widely used as it is easy to implement and has a reasonably…
This post was triggered by a question post over at Strange Attractor, asking Why isn’t social software spreading like wildfire through business? This is a question I have considered as well, in the last year from a government perspective. It particularly puzzled me late last year when I made unsuccessful efforts to get a wiki…
Stephen Collins of Acidlabs has delivered an extremely powerful presentation on the power of participatory culture and the evolution of social media as an extension of the natural tendency for humans to form communities. These communities empower organisations, fostering a positive culture, improving staff retention, supporting collaboration and breaking down silos – making individual employees,…
OK I admit it – Barack Obama’s campaign, first for the Democrat nomination, and now for the US Presidency, fascinates me – hence my eObama post. It’s the first true online campaign for senior office in the world that has used the internet and social media effectively. This visual representation of how the campaign ran,…
Google Trends is a great tool for tracking the ebb and flow of ideas, products and personalities in the public eye. I’ve used it, for example, to track customer awareness of an agency name change – which gave my agency a good handle on the speed at which our communications was shifting perceptions. This is…
As the business manager of a government website I’m always interested in how much traffic arrives from other government sites. I can directly engage other agencies, building relationships, sharing content and processes, to the benefit of our mutual customers. I see a real opportunity for departments and agencies to work together to help ensure that…
Intranets can be an important business ‘glue’ for both private and public organisations. They enable geographically diverse individuals to share knowledge and productively collaborate, areas within the organisation to disseminate information, help senior leadership reinforce corporate values, strengthen internal communication and help align management and staff with corporate goals. Not surprisingly many of the challenges…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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