The Public Sector Innovation Network email list (run by the Department of Innovation – you can subscribe from their website) sends out some very interesting articles about innovation every week. This week one in particular caught my eye, a piece entitled The Biggest Obstacle to Innovation that looks at inertia and how this may have…
Cheryl from the Victorian eGovernment Resource Centre recently brought to my attention the launch of the BrandKarma website. The website aggregates information about top brands and allows the public to indicate whether they love, hate or want to watch them. It also allows comments and, in the best social networking style, the creation of personal…
We’re beginning to see the early shape of 21st Century statecraft, through how the UK and US have begun adopting social media approaches in their international relations. Both nations have recognised the need to engage their own citizens, and the citizens of other nations, in ongoing conversations – tapping broad bases of expertise and improving…
The Digital Policy Council at Digital Daya has released a thought-provoking report on the incidence of social media use by government leadership around the world, characterised through the use of Twitter, entitled Real Leaders Tweet (PDF) Considering the 163 countries recognised by the United Nations, the report indicates that 24 (15%) already have leaders or…
Inventorspot has compiled a list of ten of the top branded social media nightmares. These are situations where organisations or their staff have been caught behaving badly, where social media campaigns went past the line of good taste or where organisations failed to get onto social media and were not able to become part of…
I’m a big fan for the use of gameplay to encourage people to explore concepts, test ideas, build skills and model behaviours while generating awareness – however it is a tool that I have not seen exploited anywhere near to the extent it could be in government or most commercial organisations in Australia (and yes…
One of the long established principles in government and big business is that only designated staff are allowed to represent their organisations when speaking to the media. This is an extremely well-intentioned principle, designed to protect both the organisation and individual staff. The media is frequently more interested in sensation than truth and can twist…
I’ve had an extended break from blogging over the holiday period to think about the direction of Gov 2.0 in Australia for 2010. Now that the Gov 2.0 Taskforce has disbanded, it’s time for the budding Gov 2.0 community to begin taking on more responsibility across Australian governments to support each other, share knowledge and…
I regard creating a sustainable online community as very hard to do. It is almost always easier to join an existing community – although this presents its own challenges. However at times it will be necessary for government agencies to consider creating their own communities online. This may be as reference groups for specific initiatives…
Many organisations use campaign-based communications models. They develop their campaign strategy, identify and engage their audience, communicate a message, then wind down the campaign and allow the audience to disengage and disperse. At a future time, when the audience no longer seems influenced by the previous message, they repeat this process – potentially reusing campaign…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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