A debate has been going on in Europe recently regarding which comes first – successful Web 2.0 egovernment, or citizen-centric and transparent government. One argument goes that government must first undergo cultural change in order to deliver effective Web 2.0 services. The other is that government will undergo cultural change through releasing Web 2.0 services….
JD Stanley of Cisco has published a very interesting initial paper on ‘digital swarming‘, an approach towards the use of collective intelligence to generate higher quality and faster decisions – with particular relevance to the public sector. To quote, Digital Swarming is about a digitally connected human and machine world. A world where dynamically forming,…
Following up from AGIMO’s ‘consultation blog consultation’, The Australia has reported that the Finance Minister has indicated that the Federal government will be trialling public consultation via Web 2.0 tools in 2009. The article, Tanner eyes web 2.0 tools, begins the process of setting a direction for the Federal government, with Minister Tanner stating, “The…
With the conclusion of the US Presidential race, commentators are turning their attention to an analysis of how a relative newcomer could first defeat a more experienced contender for the Democratic nomination (Hillary Clinton), and then achieve a victory over an even more experienced Republican candidate (John McCain), albeit on the back of extremely low…
A public wiki has been created to capture examples of best practice Government 2.0 initiatives from around the world. It’s just starting out but already has some great examples of how different governments are using tools like blogs, wikis, video and social networks to achieve their objectives and better service customers. If you have an…
The French government has introduced a Web 2.0 portal featuring a forum, wikis and video to support debate on their digital strategy and encourage ideas outside traditional ‘government-think’ limits. As discussed in The Connected Republic, the French site is at http://assisesdunumerique.fr/forum/.
I have been reading a paper by James Robertsen of Step Two entitled Successful collaboration requires support. It discusses the need for central support and nurturing of online collaboration within an organisation rather than simply a ‘build it and they will collaborate’ approach. While I agree with James’ points, I do not feel that it…
I’ve been looking at the success of the Future Melbourne program, a wiki and blog based approach to shaping the future urban landscape of Australia’s second largest city. The program allowed citizens to directly collaborate, edit and comment on the plans for the future development of the city. It attracted more than 30,000 visits by…
A challenge in any organisation is to foster two-way communications. Many organisations have used suggestion boxes, ‘chat with the CEO’ email accounts, or other primitive tools to offer pseudo-two way communication, but without the immediacy or ability to readily expose discussions to the broader organisation. These are often mistrusted by staff as they are essentially…
For an insight into the tools Google uses to create an environment suited to innovation and collaboration within the firewall, visit this presentation on Innovation @ Google.
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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