Selecting the right tool for the job of online citizen engagement
Also blogged about by Sandy at the US National Coalition for Deliberation and Democracy (NCDD), in the post The Promise and Problems of Online Deliberation, the report provides a look at how online tools can be used in citizen deliberation, with recommendations on which tools to use when.
The report is available from: http://kettering.org/publications/the-promise-and-problems-of-online-deliberation/
There’s even a supporting infographic as below:
