What if computer problems happened in real life?
An interesting study has come across my desk from Rebecca Stoks, who is working on a Master of Information Management at Victoria University in New Zealand. She sought in the report to answer the following question: Recordkeeping is essential to the democratic process, but how can governments maintain public records when they are being created outside…
If you’ve ever mistyped the name of a webpage, or used a hyperlink to visit a page that has been removed, you’ve probably seen a website’s 404 – page not found ‘error’ page. This code is meant to communicate that the web server hosting the website could not find the page you requested. The default…
I went to the Australian Business Register site (www.abr.gov.au) this afternoon to set up an ABN (Australian Business Number) for a company. This is a very common step, taken by hundreds, if not thousands, of Australians every week. However I immediately hit a speed bump. The site’s online ABN registration process threw up an error…
It makes me really upset when I visit a government website and find it written in dense technical or bureaucratic language. I can appreciate the desire of public servants to be precise and accurate in their choice of words, but often the language chosen is incomprehensible to people without two degrees and ten years experience…
This morning at GovInnovate 2014, Mark Headd from Accela spoke on the topic of civic hacking – a movement that involves people helping improve their society through spontaneous and unpaid volunteering. He highlighted the example of a group in the UK who, while out on a night out, found a broken bike rack and set…
I regard mobile internet access as of strategic concern to Australia’s development as a connected nation. While fixed wire broadband is also crucial, mobile access is the best approach for filling the gaps cost-effectively in a large low-population nation such as Australia. Also mobile internet supports ubiquitous instant access to information, which fixed broadband does…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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