What governments can teach businesses about social
There’s plenty of good examples of how government is using social well – for policy development, service delivery, engagement and more.
There’s plenty of good examples of how government is using social well – for policy development, service delivery, engagement and more.
Microsoft has just released a beta version of Internet Explorer 9, however is still having to ask organisations to stop using Internet Explorer 6 (IE6). Despite lacking the ability to fully view the modern web IE6, released nine years ago, is still used by a number of Australian organisations, including some government agencies. The Sydney…
With all the hubbub about Gov 2.0 at present it’s often forgotten that a lot of what is being attempted is simply taking what is already done in other mediums and doing it online. For example, online engagement and consultation is an evolutionary rather than revolutionary step. Where governments used to host robust town hall…
For the last fifteen years there’s been an interesting ‘us vs them’ going on in the world of organisations – both commercial and public sector. The distinction, real world versus online (businesses or organisations – take your pick), was made using fairly clear lines. Whether the organisation had physical shopfronts or offices you could walk…
It has been an interesting experience working with advertising and digital agencies, web developers and printers while in government – particularly having been on the other side myself for more than ten years. While some are very good, others definitely ‘need development’ – particularly in the web delivery space. Government has a number of requirements…
I was pleased to hear last week at the Social Business conference in Melbourne that an increasing number of Victorian government agencies were competing to reach the highest place in the Great Oz Gov Tweets daily Top 50 Government Tweets list. When this competition is healthy it helps encourage agencies to compare themselves against their peers, exchange…
Many government initiatives need to be communicated to all or some of the community to increase awareness and, in some cases, encourage behavioural change. Whether advising people of changes in tax laws, informing and influencing the community’s health habits, or seeking public submissions in a consultation, there needs to be communications strategies in place to…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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