It’s uncommon (at least in Australia) to see a government-related initiative promoted as a leader in innovation. It’s even rarer to see publications such as Fast Company, with its focus on the most innovative companies in the world, feature government-related initiatives. However this year Fast Company’s profile of “The World’s 50 Most Innovative Companies” is…
Does it take a command from the top to kickstart egovernment activity? It surely varies across agencies and jurisdictions, but in the US there’s a clear view that a top-down approach will help unclog some of the channels and create high level attention to generating significant egovernment activity. On January 21, the new US President…
Comscore’s media release last week indicated that Global Internet Audience Surpasses 1 billion Visitors, According to comScore. While this is probably an understatement, as it only accounts for those aged 15+, the release highlighted the increasing diversity of internet users, with China very clearly in the top spot with 179,100,000 users, compared to the 2nd…
Accenture has released an international report, Leadership in Customer Service: Creating Shared Responsibility for Better Outcomes looking at the opinions of 8,600 citizens in 21 countries towards their governments. Australia, one of the countries studied, performed moderately well. Australians were almost evenly split amongst those who felt that government was good at seeking their opinions,…
The new Smart Regions website showcases 40 European egovernment initiatives between 2002 and 2007. One of the primary messages of the site is the need for government to connect and work together, across teams, agencies, departments, levels of government, with business and with community. Only by doing so can states and councils become more productive…
Reading the Connected Republic this morning, Paul Johnston has written an interesting post, Us Now: On the Road to Self-Organised Government?, about the new documentary, US Now, which explores the power of self-organising groups and what they might mean for society and the public sector. The film has just previewed in London, however clips, a…
Ari Herzog has begun a series on social media best practice in his blog, AriWriter. Kicking it off is a fascinating interview with Utah’s Chief Information Officer, David Fletcher, providing an insight into how Utah has implemented its online strategy, taking it to win the Best of the Web award for US state governments twice…
While many governments around the world pursue the ‘one portal’ approach, a few commentators are arguing for a different type of model – many correct doors rather than one big door. This means reaching out to embed government content in the websites citizens choose to visit rather than simply attempting to encourage all web users…
In the past it has been the practice for many governments around the world to avoid playing in the centre of commercial spaces, where competitively priced services are already provided by private businesses. Government interventions in these markets are managed through legislation and direct intervention as a last resort (in cases of market failure) –…
One of the recommendations of the Gershon report was that the number of IT contractors be cut by 50% – replaced by full-time staff. Given the cost of contractors, it makes enormous sense to take this step. However, with virtually full employment in the IT industry, falling IT graduates and a lack of talented IT…
This archive mirrors the original eGov AU blog — Craig’s professional commentary on AI, digital government and technology in public life, running since 2006.
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